Shahbaz Arsalan
Dubai,uae
Summary
Dedicated professional with expertise in serving techniques and handling difficult customers, ensuring a seamless dining experience. Proficient in bill calculation, payment processing, and order processing, with a strong focus on service mindedness.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work history
Waiter
25Hours hotel One Central
Dubai, UAE
08.2023 - Current
- Expedited order delivery through effective coordination with kitchen staff.
- Minimised customer wait times by greeting arrivals promptly.
- Enhanced service quality by participating in regular training sessions.
- Streamlined room service process, ensuring timely delivery and setup.
- Maintained high cleanliness standards in all service areas.
- Delivered excellent customer service for enhanced guest loyalty.
Waiter
Transguard Group
Dubai, UAE
08.2021 - 07.2023
- Helped reduce waiting times by swiftly clearing tables after use.
- Relayed feedback from customers to management for continuous improvement.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
Restaurant waiter
Delicious dine inn Restaurant
Dubai, UAE
07.2019 - 07.2021
- Enhanced customer dining experience by providing top-notch service.
- Upheld restaurant's high standards by maintaining personal grooming and uniform presentation.
Education
High School Diploma - Arts
The Hawk School And Collage
Khanewal Pakistan 02.2014 - 01.2016
Skills
- Serving techniques
- Handling difficult customers
- Bill calculation
- Service mindedness
- Special dietary requirements understanding
- Payment Processing
- Table clearing
- Order processing
Languages
English
Fluent
Urdu
Fluent
Punjabi
Fluent
Affiliations
- Play Badmention
- Photography
References
References available upon request.
Timeline
Waiter
25Hours hotel One Central
08.2023 - Current
Waiter
Transguard Group
08.2021 - 07.2023
Restaurant waiter
Delicious dine inn Restaurant
07.2019 - 07.2021
High School Diploma - Arts
The Hawk School And Collage
02.2014 - 01.2016
Similar Profiles
Mohammed Navaz H.Mohammed Navaz H.
Purchasing Manager at 25hours Hotel One CentralPurchasing Manager at 25hours Hotel One Central
Saurabh joshiSaurabh joshi
Food and beverage supervisor at 25Hours hotel Dubai one centralFood and beverage supervisor at 25Hours hotel Dubai one central
Fred LubegaFred Lubega
Supervisor / Head barista at 25hours hotelSupervisor / Head barista at 25hours hotel
Sana MariamSana Mariam
Key account manager at Isla SeafoodsKey account manager at Isla Seafoods
Hesham HassanHesham Hassan
Director of engineering Hospitality / MEP Manager at ASCORP HoldingsDirector of engineering Hospitality / MEP Manager at ASCORP Holdings