Dedicated professional with expertise in serving techniques and handling difficult customers, ensuring a seamless dining experience. Proficient in bill calculation, payment processing, and order processing, with a strong focus on service mindedness.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work history
Waiter
25Hours hotel One Central
Dubai, UAE
2023.08 - Current
Expedited order delivery through effective coordination with kitchen staff.
Minimised customer wait times by greeting arrivals promptly.
Enhanced service quality by participating in regular training sessions.
Streamlined room service process, ensuring timely delivery and setup.
Maintained high cleanliness standards in all service areas.
Delivered excellent customer service for enhanced guest loyalty.
Waiter
Transguard Group
Dubai, UAE
2021.08 - 2023.07
Helped reduce waiting times by swiftly clearing tables after use.
Relayed feedback from customers to management for continuous improvement.
Mitigated complaints effectively by empathetically listening and offering solutions.
Ensured cleanliness of restaurant area with regular sweeping and wiping.
Restaurant waiter
Delicious dine inn Restaurant
Dubai, UAE
2019.07 - 2021.07
Enhanced customer dining experience by providing top-notch service.
Upheld restaurant's high standards by maintaining personal grooming and uniform presentation.