Shamma Alfalasi

• Trying to maintain relationships with

corporate clients to drive business growth.

• Provide full service banking to high net worth

clients.

• Maintain long-term relationships with clients through regular communication and personalised support.

• Managed difficult customer situations for maintaining company reputation.
• Learnt new software systems rapidly, enhancing overall work efficiency.
• Solved customers complaints in daily basis.
• Provided a products to the customer as personal, Auto finance and credit card.
• provide customers clear and accurate information about services.

• As a volunteer for a year ( optional )
• Conducted risk assessments to prevent potential threats.

• Implemented new strategies for improved performance
• Coordinated daily tasks, ensuring smooth workflow within the team.
• Developed strategies for improved performance level across the team.