Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
BusinessAnalyst

Shamma Almansoori

Abu Dhabi,Abu Dhabi

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administration offices position. Ready to help team achieve company goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
5
5
Languages

Work History

Administration Clerk

Khansaheb Civil Engineering Group LLC
Abu Dhabi , Khalifa City
2018.02 - 2022.02
  • Interacted with customers by phone, email or in-person to provide information.
  • Established and maintained standard office procedures to achieve demanding targets.
  • Provided clerical support, addressing routine and special requirements.
  • Checked non-functional office equipment, troubleshot issues and independently resolved concerns to maintain team productivity.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Standardized office structures and processes to promote collaboration and increased performance.
  • Managed team petty cash, purchase orders and account transactions.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Completed forms and reports to facilitate admission, transfer or discharge.
  • Collected, validated and distributed information to employees.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Assisted management staff in annual year-end processes and data audits.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Carried out day-to-day duties accurately and efficiently.
  • Maintained excellent attendance record, consistently arriving to work on time.

Education

Secondary Certificate -

Ashbal Alquds Private School
Abu Dhabi
2012.09 - 2013.05

Skills

Interpersonal and written communication

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Certification

Certificate of Entry to Monitoring and Evaluation

Accomplishments

  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
  • Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Oversaw implementation of new phone system which resulted in more cost-effective service.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Timeline

Certificate of Entry to Monitoring and Evaluation

2022-10

Certificate of Emergency Medical Travel Department

2022-10

Certificate of Negotiating access to humanitarian assistance

2022-10

Certificate Of a line of coding ( UAE Code )

2022-10

Administration Clerk

Khansaheb Civil Engineering Group LLC
2018.02 - 2022.02

Secondary Certificate -

Ashbal Alquds Private School
2012.09 - 2013.05
Shamma Almansoori