Shamma Almansoori
Abu Dhabi,Abu Dhabi
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administration offices position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
5
5
Languages
Work History
Administration Clerk
Khansaheb Civil Engineering Group LLC
Abu Dhabi , Khalifa City
02.2018 - 02.2022
- Interacted with customers by phone, email or in-person to provide information.
- Established and maintained standard office procedures to achieve demanding targets.
- Provided clerical support, addressing routine and special requirements.
- Checked non-functional office equipment, troubleshot issues and independently resolved concerns to maintain team productivity.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Standardized office structures and processes to promote collaboration and increased performance.
- Managed team petty cash, purchase orders and account transactions.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Collected, validated and distributed information to employees.
- Coordinated with human resources department to handle payroll and personnel databases.
- Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
- Reviewed human resources paperwork for accuracy and completeness.
- Assisted management staff in annual year-end processes and data audits.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
Secondary Certificate -
Ashbal Alquds Private School
Abu Dhabi 09.2012 - 05.2013
Skills
Interpersonal and written communication
Paperwork and documentation
Quality Management
Documentation and control
Sorting and labeling
Administrative support
Operations oversight
Documentation and reporting
Report writing
Customer and client relations
Customer relations and communications
Transcription and dictation
Employee timesheet processing
Engineering background
Construction management
Mechanical Knowledge
Repair services
Works Well Under Pressure
Certification
Certificate of Entry to Monitoring and Evaluation
Accomplishments
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
- Oversaw implementation of new phone system which resulted in more cost-effective service.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Certificate of Entry to Monitoring and Evaluation
10-2022
Certificate of Emergency Medical Travel Department
10-2022
Certificate of Negotiating access to humanitarian assistance
10-2022
Certificate Of a line of coding ( UAE Code )
10-2022
Administration Clerk
Khansaheb Civil Engineering Group LLC
02.2018 - 02.2022
Secondary Certificate -
Ashbal Alquds Private School
09.2012 - 05.2013