Sharookh Mohammed Shereef
Dubai
Summary
Motivated sales professional transitioning to a rewarding career in aviation cabin crew with a focus on delivering exceptional service and ensuring passenger safety and comfort. Possess a proven track record of building strong client relationships and exceeding sales targets through effective communication and persuasion skills. Dedicated to providing a superior customer experience by leveraging my exceptional interpersonal skills and ability to thrive in fast-paced environments. Detail-oriented and highly organized, with a keen eye for ensuring compliance with industry regulations and maintaining a safe and enjoyable flying environment. Committed to teamwork, adaptability, and continuously enhancing skills to provide passengers with an unforgettable journey. Ready to bring my sales expertise, customer-centric mindset, and passion for the aviation industry to contribute to the success of the cabin crew team.
Overview
6
6
years of professional experience
Work History
Sales Manager
Byju's App More Ideas General Trading
2020.06 - Current
- Handling a Team of 30 Business Development Executives.
- Handling all educational products and selling.
- Implementing strategic plan that expands company's Customer base
- Weekly, Monthly and Yearly Target Achievement
- Effective and Efficient people management - Developing New Leaders - Product Training for Newly Recruited employees
Sales Manager
Simla Group of Companies
2014.05 - 2017.07
- Customer Happiness and Satisfaction.
- Planning and conducting Promotional Campaigns
- Managing the Inflow & outflow of goods and services
- Recruitment, Coaching and performance monitoring of sales representatives, both B2B & B2C sales
- Sales and Revenue Target Achievement
- Handling a team of 15 -20 sales Executives with Revenue and closure Target
- Maintained the target metrics by following up.
- Keeping customer's requirement in mind and creating the need generation, maintained good relations with internal and external teams
Education
MBA - Business Administration
Bharathiyar University
JNM Institute07.2019
BBA - Aviation
Bharathiyaar University
Airwing Academy07.2017
Diploma - Dangerous Goods Regulation
Bharatiyaar University
Airwing Academy03.2017
Diploma - Cabin Crew
Bharatiyaar University
Airwing Academy06.2016
Skills
- Customer Service: Demonstrated ability to provide exceptional customer service, anticipating and meeting the needs of passengers, and maintaining a positive and professional demeanor at all times.
- Communication: Excellent verbal and written communication skills to effectively interact with passengers, crew members, and ground staff. Ability to convey information clearly, listen attentively, and provide clear instructions during safety briefings.
- Teamwork: Proven track record of collaborating with diverse team members, fostering a cooperative and harmonious work environment, and supporting fellow crew members to ensure seamless operations.
- Attention to Detail: Exceptional observational skills to identify potential hazards, ensure compliance with safety regulations, and maintain cleanliness and organization in the cabin.
- Cultural Sensitivity: Sensitivity and respect for diverse cultures, languages, and customs, while maintaining professionalism and providing equal service to all passengers
- Problem Solving: Effective problem-solving skills to address passenger concerns, handle challenging situations, and make quick and sound decisions while adhering to company policies and regulations.
Languages
English
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Hindi
Elementary (A2)
Tamil
Intermediate (B1)
Additional Information
- Visa Status: Valid Work Visa
- Date of Birth: 31/01/1996
- Age : 27
- Nationality: Indian
- Marital Status: Single
- Valid International Driving License
Declaration
I am highly motivated to pursue a career in aviation cabin crew. With my passion for delivering exceptional customer service, ensuring passenger safety, and contributing to a positive flying experience, I am dedicated to upholding the highest standards of professionalism and exceeding expectations. I am committed to leveraging my skills, experience, and enthusiasm to make a valuable contribution to the aviation industry and the success of the cabin crew team.
Timeline
Sales Manager
Byju's App More Ideas General Trading
2020.06 - Current
Sales Manager
Simla Group of Companies
2014.05 - 2017.07
MBA - Business Administration
Bharathiyar University
BBA - Aviation
Bharathiyaar University
Diploma - Dangerous Goods Regulation
Bharatiyaar University
Diploma - Cabin Crew
Bharatiyaar University
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