Shehab Mannaa
Cluster Director Of Sales
DUbai
Summary
Experienced hospitality professional holding MBA in Hospitality Management. Inspiring leader with more than 20 years in hospitality with a proven record of consistently achieving goals and delivering results. A visionary individual with advanced skills in both strategic and tactical planning, and resource allocation. Expert in driving sales in different market conditions and environments. Solid business acumen combined with particularly strong relationship management and talent for revitalizing, building, and developing teams that achieve impressive results. To seek and maintain full-time position that offers professional challenges utilizing skills and knowledge gained over years of experience in the
hospitality domain to continue developing my career, and to add value to the organization.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Cluster Director of Sales
Accor - Movenpick, Novotel, and Adagio JVT
Dubai
10.2021 - Current
- Reporting to cluster GM, overlooking sales department for three properties i.e., Movenpick, Novotel, and Adagio Jumeirah Village Triangle
- Demonstrated consistent team hard work and dedication to achieve KPIs and improve commercial results.
- Customizing customers' experiences and strengthening client's business relationships to build brand loyalty.
- Managing JVT Cluster sales team and keeping a track of their daily, weekly, monthly, quarterly, and yearly sales activities, measuring
results periodically, conducting team members' appraisals and
performance reviews - Putting together strategies to achieve commercial results
Cluster Director of Sales
Accor - Fairmont Dubai, Ajman, and Fujairah
Dubai
03.2020 - 09.2021
- Overlooking sales team for Fairmont cluster of three properties in Dubai, Fujairah, and Ajman
- Managing Fairmont cluster sales team and keeping a track of their daily, weekly, monthly and quarterly sales activities, measuring
results periodically, conducting team members' appraisals and
performance reviews - Putting together strategies to target and grow Global RFP accounts
- Implementation of sales action plans and execution of marketing promotions
- Contributing to the hotels' strategy and objectives to achieve the company's common goals
- Setting yearly departmental objectives, and KPIs, while maintaining quarterly measures for the performance and results
Director - Cluster Sales
Emaar Hospitality Group
Dubai
09.2019 - 02.2020
Director, Global Sales
Emaar Hospitality Group
Dubai
03.2017 - 08.2019
Assistant Director of Sales, ISO, Abu Dhabi
Emaar Hospitality Group
Dubai
09.2016 - 03.2017
Senior Sales Manager, GCC & Protocol
Emaar Hospitality Group
Dubai
02.2015 - 08.2016
Senior Sales Manager
Jumeirah Emirates Towers
Dubai
01.2014 - 02.2015
Sales Manager
Jumeirah Zabeel Saray
Dubai
10.2012 - 01.2014
Cluster Sales Manager
Jumeirah Group
Dubai
01.2012 - 10.2012
Events Manager
Jumeirah Emirates Towers
Dubai
08.2010 - 01.2012
Sales Executive
Wild Wadi Waterpark
Dubai
10.2008 - 07.2010
Guest Service Executive
Jumeirah Group - Mina A'Salam Hotel
Dubai
06.2006 - 09.2008
Front Office Supervisor
Al Jawhara Hotel
Dubai
10.2005 - 06.2006
Front Desk Team Leader
Marriott Beach Hotel
Sharm El Sheikh
10.2003 - 10.2005
Front Office Team Leader
Hausa Beach Resort
Sharm El Sheikh
10.2000 - 10.2003
Front Office Agent
Falcon Hills Hotel
Sharm El Sheikh
10.1999 - 10.2000
Reception Agent
Aida Beach Hotel
Sharm El Sheikh
01.1999 - 10.1999
Education
MBA - Hospitality Management
Ecole Hoteliere De Lausanne
Lausanne, Switzerland 08.2019 - 01.2022
BBA - Accounting, Finance, And Business
Alexandria University, Faculty of Commerce
Alexandria, Egypt 09.1993 - 01.1998
Skills
Project management
undefinedTimeline
Cluster Director of Sales
Accor - Movenpick, Novotel, and Adagio JVT
10.2021 - Current
Cluster Director of Sales
Accor - Fairmont Dubai, Ajman, and Fujairah
03.2020 - 09.2021
Director - Cluster Sales
Emaar Hospitality Group
09.2019 - 02.2020
MBA - Hospitality Management
Ecole Hoteliere De Lausanne
08.2019 - 01.2022
Director, Global Sales
Emaar Hospitality Group
03.2017 - 08.2019
Assistant Director of Sales, ISO, Abu Dhabi
Emaar Hospitality Group
09.2016 - 03.2017
Senior Sales Manager, GCC & Protocol
Emaar Hospitality Group
02.2015 - 08.2016
Senior Sales Manager
Jumeirah Emirates Towers
01.2014 - 02.2015
Sales Manager
Jumeirah Zabeel Saray
10.2012 - 01.2014
Cluster Sales Manager
Jumeirah Group
01.2012 - 10.2012
Events Manager
Jumeirah Emirates Towers
08.2010 - 01.2012
Sales Executive
Wild Wadi Waterpark
10.2008 - 07.2010
Guest Service Executive
Jumeirah Group - Mina A'Salam Hotel
06.2006 - 09.2008
Front Office Supervisor
Al Jawhara Hotel
10.2005 - 06.2006
Front Desk Team Leader
Marriott Beach Hotel
10.2003 - 10.2005
Front Office Team Leader
Hausa Beach Resort
10.2000 - 10.2003
Front Office Agent
Falcon Hills Hotel
10.1999 - 10.2000
Reception Agent
Aida Beach Hotel
01.1999 - 10.1999
BBA - Accounting, Finance, And Business
Alexandria University, Faculty of Commerce
09.1993 - 01.1998
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