SIVAKUMAR SINGARAMOORTHY

• Working closely with cross-functional teams to gather, document, and analyze the business requirements, translating them into comprehensive system design and architecture.
• Collaborating with quality assurance teams to perform comprehensive testing, ensuring software reliability and accuracy.
• Collaborating with external vendors to evaluate and integrate third-party software solutions, ensuring seamless integration with existing systems.
• Providing end-user training and support, facilitating smooth system adoption, and minimizing user-related issues.
• Participating in regular team meetings to review project status, address issues, and identify opportunities for process improvement.
• Leading system development projects and change requests from inception to completion, ensuring on-time and within-budget delivery of solutions.
• Conducted in-depth system assessments to identify inefficiencies and recommend enhancements, resulting in significant increase in operational efficiency.
• Developing and maintaining system documentation, including functional specifications, technical design documents, and user manuals.
• Providing technical leadership and guidance to junior analysts and development teams, fostering skill development and teamwork.
• Played a key role in the successful migration of legacy systems to modern platforms, resulting in reduced maintenance costs and enhanced system capabilities.
• Stayed current with industry trends and emerging technologies to recommend innovative solutions that drive business growth
• Designed, developed, and maintained custom software solutions to address business needs quickly.
• Conducted system troubleshooting and issue resolution, ensuring minimal downtime and disruptions.

• Played a lead role in supporting of multiple applications/systems in the Bank.
• Played as a technical lead in the Internet Banking implementation project for corporate customers.
• Coordinated with Vendors, Business users, and internal IT teams to smooth execution of SIT & UAT and the resolution of issues identified during SIT & UAT.
• Played a facilitative role with the implementation partner and our internal technical team in planning the deployment of the environment and for Go Live.
• Managed Internet Banking (Retail and Corporate Module) support.
• Assigned technical tasks to different team members according to the area of expertise – Completed assigned projects on time
• Assessed Team members’ capability and provided feedback to improve their performance.
• Trained several Information Technology teams and supervised them efficiently
• Developed and implemented new IT standards in existing projects – Implemented various quality control measures to ensure the highest quality standard

• Worked extensively in the field of support. Core Banking support(T24), Moody Risk Analyst (MRA) and in-house development/supported of dot net based applications

• Provided quick, efficient support to business-users, allowing them to proceed smoothly with their BAU activities

• Worked closely with other team members to identify and remove application bugs

• Collected information through client phone calls to identify and report product problems

• Responded to phone calls, email and in-person cases

• Provided various reports to different departments for MIS reporting.

• Good Knowledge in SQL data extraction and uploading data using SSIS/DTS packages.

• Deputed to National bank of Fujairah to support their in-house developed Oracle forms based core banking system

• Provided quick, efficient support to business-users, allowing them to proceed smoothly with their BAU activities

• Collected information through phone calls to understand and analyse the reported problems

• Responded to phone calls, email and in-person cases for issues reported in the core banking systems.

• Worked closely and effectively with vendors to fix defective software

• Supported in-house logistics system and provided data to the business team for their MIS reporting

• Developed new system to capture daily sales details and developed new reports based on user requirements

• Supported Oracle D2K form based ERP system. Development various Oracle Reports based on business users requirement.