Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Phone
Timeline
Generic

Soukaina Belassel

Busan

Summary

Versatile self-starter and quick learner with valuable experience in customer service, sales, and written and oral communication. Background as an English teacher has enhanced positive and patient attitude, as well as communication skills through interactions with students, parents, and co-workers. Ability to effectively implement business and marketing theories into practical techniques for real-life scenarios. Prioritizes clear communication with managers through various channels, understanding the importance of observing and engaging with co-workers. Strong organizational skills including note-taking, time management, and prioritizing. Excels in customer service by emphasizing the use of positive language in challenging situations. Experienced Flight Attendant with a passion for customer service and safety. More than 1 year of cabin crew experience, focused on creating exceptional passenger experiences and maintaining high customer satisfaction. Maintains up-to-date knowledge of safety practices and aircraft for ensuring a safe journey for all passengers.

Overview

11
11
years of professional experience

Work History

Cabin Crew

Flydubai
04.2023 - Current
  • Complete preflight inspections and passenger safety checks
  • Assist passengers during boarding and deplaning
  • Demonstrate how to use safety equipment
  • Attend to all passengers' in-flight needs
  • Supervise unaccompanied minors to ensure comfort and safety
  • Assisted customers with returns or questions
  • Learned to work as a team

English Teacher

ARK Academy
08.2022 - Current
  • Having a good communication because this helps the childrean understand what im teacging them especially as a foreign teacher
  • Having imaginative thinking because it allows me to think outside the box and so that i always give my students diffrent classes and activities
  • Gaining confidence when becoming a teacher since i used to use my communication and interaction skills most of the time
  • Prepared and implemented lesson plans covering required course topics
  • Helped students develop important learning skills and good study habits
  • Make sure the kids are enjoying their time while learning

English Teacher

STARLULU
08.2022 - Current

English Teacher

Imagine learning school
10.2019 - 02.2020

Call center telesales agent

Data Base Factory
10.2015 - 02.2016

Internship Student

Leoni
07.2014 - 07.2014

Education

Certificate - Korean Language

Dong-A university
Busan
02.2022

Diploma in Business Management - Economics and management

Faculté des sciences économiques juridiques et sociales
Casablanca
06.2016

High School - Economics

06.2012

Skills

  • Communication skills
  • Computer Proficiency
  • Problem solving abilities
  • Motivation
  • Patience
  • Team-Player
  • Organizational know-how
  • Multitasking

Languages

English
French
Arabic
Korean

Hobbies and Interests

  • Travel: Already had the chance to visit France, Spain, China, South Korea
  • Reading: I love to read books both in English and French
  • Basketball: Used to play basketball in High school

Phone

+971 503365010

Timeline

Cabin Crew

Flydubai
04.2023 - Current

English Teacher

ARK Academy
08.2022 - Current

English Teacher

STARLULU
08.2022 - Current

English Teacher

Imagine learning school
10.2019 - 02.2020

Call center telesales agent

Data Base Factory
10.2015 - 02.2016

Internship Student

Leoni
07.2014 - 07.2014

Certificate - Korean Language

Dong-A university

Diploma in Business Management - Economics and management

Faculté des sciences économiques juridiques et sociales

High School - Economics

Soukaina Belassel