Summary
Overview
Work History
Education
Skills
Interests
References
Timeline
Generic
Steve Parkinson

Steve Parkinson

Dubai

Summary

Dynamic, customer focused retail executive with over 25 years of diverse, multi-channel international business management and leadership experience across multiple sectors, including value, mid-market, and premium retail segments. Successfully led businesses in over 40 markets. Proven track record of career progression from store assistant to senior executive positions. Experienced in navigating a variety of corporate structures with a successful history of managing partnerships and relationships at all levels of business. Relentlessly focused on business stability, development, and evolution. Believes in the prioritization and recognition of employee welfare and wellbeing to support optimal productivity, results and team satisfaction.

Overview

35
35
years of professional experience

Work History

Vice President- Apparel- American Eagle | Aerie

Alshaya Retail- Middle East
06.2018 - Current
  • Full Overall P&L Responsibility across 80+ stores and 8 markets in MENA region
  • Responsible for all Business Units including- Buying & Merchandising, Supply Chain, Operations, Online, Marketing and Real Estate/Business Development
  • Franchise Retail including Mainline stores, concessions, E-commerce & Marketplaces
  • Led brands to the 3 best years (15yr history) sales and profit in 21-23. ~30% organic sales growth, 60% profit. Turned declining business into a top brand.
  • Launched Online sales channels- 8 countries (with app) +6 marketplaces- 25% SOB
  • Grew to ~30% Local market Product Development to shape offer MENA consumer
  • Negotiated new Franchise agreement with significant financial benefits through improved commerical terms.
  • Digital Transformation- Led pilot brand in complete new Merchandising/Supply Chain and Reporting systems
  • Significantly improved inventory turn, GMROI and cash conversion through new trading processes, supply chain optimization and price management
  • Implemented multiple key local talent/ambassador full funnel marketing campaigns
  • Stabilized and invested in team reducing staff turnover by ~40% with almost zero resignations in mid-senior level
  • Led multiple company level projects including- Behavioral best practice, Role offshoring, Commercial reporting for Operations, Staff Social media platform.

Previous Role

  • Business Director (Topshop/man, Miss Selfridge, DP, Evans, Burtons & Wallis)

COO- Chief Operations Officer

DeFacto- Türkiye
11.2014 - 02.2018
  • Full Overall P&L Responsibility for Business Operation, Strategic Planning and General Trading across 24 countries and ~500 stores. Corporate, Franchise, Wholesale International Omni channel functions
  • Led Business Development and International Expansion/Leasing
  • As Franchisor- Launched Franchise Channel, full responsibility of all aspects including Partner sourcing, Legal and Commercial terms, Feasibility and Expansion
  • Led Turnover circa $800m with CAGR 29% 2015-2017. Avg LFL 14%. International 2 fold growth in 3 years
  • Developed and delivered tailor made commercial optimization training programme for Operation and Visual management
  • Led overall team of ~11,000 employees

Head of Brands

Shaya Mağazacılık- Türkiye- Alshaya Group
09.2011 - 11.2014
  • Full Overall P&L Responsibility for all elements of multiple brand leadership and operation
  • Included Financial, Buying, Legal, Property Expansion, Merchandising, Supply Chain, Trading, Operations, VM and Marketing
  • Full accountability for Corporate Relations with all Franchisors- 12+ US and UK master brands and over 60 concessions
  • Introduced over 15 new concession brands and acquisition/integration of 2 new master franchise brands
  • Restructured Business to profit including Debenhams first profit in 6 years


Business Manager-Mothercare and ELC (Franchisee)

Alshaya Retail- Middle East-Kuwait Based
02.2007 - 09.2011
  • Full Overall P&L Responsibility for Brands across ~160 stores-11 Countries

Previous Role

  • Senior Operations Manager (Mothercare, ELC, BHS, Peacocks)
  • Full Retail Operational responsibility for ~200 Stores-11 Countries

International Retail Operations Manager (Franchisor)

Mothercare International- UK
02.2004 - 02.2007
  • Responsible for MENA, Russia and Poland Operations & Partnerships ~170 stores
  • Full Business Development, Store Design and planning responsibility

Store Manager

British Home Stores (BHS)- UK
08.1997 - 02.2004

Previous Role

  • Store Communications Manager 230 Stores-Head Office- London

Deputy Store Manager

Matalan- UK
02.1995 - 08.1997

Management Trainee

British Home Stores (BHS)- UK
07.1990 - 02.1995

Progressed from Weekend associate

Education

NVQ1,2 &3 -

NRTC (National Retail Training Certificate)
UK

Oxford University Retail College- BIRA- British Independent Retail Association
UK

3 X UK A Levels, 10 X GCSE -

St Marks Sixth Form
UK

Native English. Intermediate Turkish Language

Skills

  • Team leadership
  • Cross Functional Relations
  • Effective communication
  • Digital Transformation and adoption
  • Strategic planning
  • Business development
  • Operations management
  • Negotiation and persuasion
  • Forecasting and Business planning
  • Financial management
  • Project management
  • Commercial data analytics

Interests

I adore spending time in Nature- Hiking, Camping, Walking, Running and Sightseeing. I love animals, support animal welfare and have always had pets. I enjoy reading fiction and history. I have 2 children age 13 and 14 (Not a hobby!)

References

Available on request-  Includes C-level/Snr Director at current and previous employers

Timeline

Vice President- Apparel- American Eagle | Aerie

Alshaya Retail- Middle East
06.2018 - Current

COO- Chief Operations Officer

DeFacto- Türkiye
11.2014 - 02.2018

Head of Brands

Shaya Mağazacılık- Türkiye- Alshaya Group
09.2011 - 11.2014

Business Manager-Mothercare and ELC (Franchisee)

Alshaya Retail- Middle East-Kuwait Based
02.2007 - 09.2011

International Retail Operations Manager (Franchisor)

Mothercare International- UK
02.2004 - 02.2007

Store Manager

British Home Stores (BHS)- UK
08.1997 - 02.2004

Deputy Store Manager

Matalan- UK
02.1995 - 08.1997

Management Trainee

British Home Stores (BHS)- UK
07.1990 - 02.1995

NVQ1,2 &3 -

NRTC (National Retail Training Certificate)

Oxford University Retail College- BIRA- British Independent Retail Association

3 X UK A Levels, 10 X GCSE -

St Marks Sixth Form

Native English. Intermediate Turkish Language
Steve Parkinson