SUDHEEP VK
DUBAI,UAE
Summary
Professional Sales Executive with 13 years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Sales executive cum Store in charge
Gulf Mechanical Engineers and Suppliers
Dubai, UAE
03.2018 - Current
- Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
- Conducted comprehensive market research for identification of emerging trends in consumer behaviour, contributing towards strategic planning process accordingly.
- Facilitated staff training programs enhancing their skills thereby positively impacting overall team performance.
- Established strong relationships with key industry players to expand business reach.
- Improved new business using targeted door-to-door selling.
- Streamlined sales process to enhance operational efficiency and productivity.
- Identified new business opportunities that enhanced growth potential of the company.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Implemented robust CRM systems that improved tracking of sales activities and client interactions.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Analysed industry and competitor trends to enhance sales strategy.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Managed the clearing process for various modes of shipments through Mirsal 2
- Facilitated MOFAIC attestation via Dubai Customs for import invoices
- Managed allocation of received goods
- Recorded material movements systematically to track inventory accurately Conducted training sessions on job duties and company policies for new hires
- Processed unacceptable items for return
Store in Charge
Gulf Mechanical Engineers and Suppliers
Dubai, UAE
03.2012 - 02.2018
- Performed yearly stock assessments
- Processed customer returns with detailed attention.
- Managed shipment clearances via Dubai Trade Mirsal 2
- Received and examined international shipments
- Discrepancy and Damage issues reported efficiently
- Managed delivery scheduling across different locations
- Utilized inventory systems to track product availability
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
Education
Bachelor of Commerce - B.com
Calicut Univercity
India 04.2005 - 04.2007
Skills
- Tactical selling techniques
- Technical proficiency
- Knowledge of sales methodologies
- Business-To-Business sales
- Customer relationship management
- Client acquisition strategies
- Technical product expertise
- Sales and market development
- Sales cycle management
- Managed budgets
- Profit and loss understanding
- Team Leadership
- Stock management
- Financial reporting
- Customer Service
- Business development
- Account management
- Client communication
- Sales trend analysis
Languages
English
Fluent
Hindi
Fluent
Tamil
Fluent
Malayalam
Fluent
Affiliations
- Watching Movies
- Songs and Musics
- Sports
- Photography and Videography
Certification
UAE Driving License
Timeline
Sales executive cum Store in charge
Gulf Mechanical Engineers and Suppliers
03.2018 - Current
Store in Charge
Gulf Mechanical Engineers and Suppliers
03.2012 - 02.2018
Bachelor of Commerce - B.com
Calicut Univercity
04.2005 - 04.2007
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