

Excellence in managing entire service operations along with implementation of various techniques for improving the process operations along with cost-effectiveness. Proficiency in delivering results in growth, revenue, operational performance, and profitability; building strong rapport with customers through customer centric approach to sustain the profitability of business. Impressive skills in ASDS (Aftersales Dealer Standard) implementation under the guidelines of principle Company. Conceptualized & implemented services plans, policies & procedures and ensuring accomplishment of business goals; devised customer oriented Service Policies, Systems & SOPs. Skilled in planning and executing preventive & corrective maintenance programs and recommending cost-effective engineering solutions. An enterprising leader with strong communication, problem-solving and interpersonal skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure Suitable after Sales Professional position. Ready to help team achieve company goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Strategic Sales Professional with 24 ears of Automotive After Sales Dealer experience. Committed to maintaining relationships with international clients and retaining accounts to increase profit channels. Proven leader with skill in multitasking and managing customer accounts for enhancing product sales and increasing productivity through effective networking and sales. Eager team builder with fantastic leveraging and persuasion skills.2
Strategic Sales Professional with 24 years of Automotive After Sales experience. Committed to maintaining relationships with international clients and retaining accounts to increase profit channels. Proven leader with skill in multitasking and managing customer accounts for enhancing product sales and increasing productivity through effective networking and sales. Eager team builder with fantastic leveraging and persuasion skills.
Strategic planning
After-sales Operations
Customer engagement
Automotive dealership management
Campaign coordination
Team management
Clear interpersonal communication
Customer support experience
Financial acumen
Exceptional communication
Customer service expertise
Warranty processing
Aug’1 - Nov’05 Successfully achieved a growth of 10% over last year’s business in govt., denting, commercial, & saloon segment in a highly competitive local & organizational atmosphere
Merit of receiving an Award for “Best Environmentally Maintained Workshop” in a survey conducted by Regional Municipality Sohar Sultanate of Oman
Apr’06 - Feb’09
Excellent track record of successfully completing “Certified Service Advisor” Certification Course conducted by Daimler Chrysler Middle East
Feb’09 – Dec’11
Bagged certificate of achievement from BMW Middle East for achieving significant growth & score amongst top 5 service Advisor in Middle East
Jan’12 – Jun’21
Certification of BMW Service Advisor
Achieved CSI & Mystery Shopper results above the benchmark
Ranked 5th position in Middle East top 10 Service Advisor with significant growth in 2011 & 2016