Summary
Overview
Work history
Education
Skills
LANGUAGE
Career break -Maternity leave
Timeline
TAMARA CREEK

TAMARA CREEK

Dubai,UAE

Summary

I am a dedicated and results-driven professional with experience in collections, luxury sales, and customer service. With a strong background in handling financial accounts as a Collection Officer, I have developed excellent negotiation and problem-solving skills. My role as a Luxury Sales Consultant has sharpened my ability to deliver exceptional client experiences, while maintaining brand integrity and achieving sales targets. I also bring a solid foundation in Customer Service, known for my patience, communication skills, and commitment to resolving customer issues efficiently.

I thrive in fast-paced environments, work well both independently and as part of a team, and always strive to exceed expectations.

Overview

21
21
years of professional experience
1
1
year of post-secondary education

Work history

Senior property consultant -Secondary& Off-Plan

The Luxury Real Estate
Dubai
08.2025 - Current
  • Secondary
  • Off-Plan

Off-plan & Leasing Department

Hamptons International Real Estate ,Emaar Group
Dubai
01.2024 - 07.2025

Off-Plan

Leasing Department

-Prepared and Managed rental agreements, soursed tenants and organized property viewings.

-Created marketing materials and peomoted properties.

-Met clients, conducted property viewings,and provided provessional presentations.

-Supported clients throughout the sales and leasing processes, ensuring smooth transactions.

-Succesfully closed off-plan sales and rental agreements.

-Expanded client base and attracted new tenants through proactive marketing and direct outreach.

Senior Collections Officer

Azizi Developments
Dubai
01.2023 - 12.2023
  • Tracks client installments payments under post-handover plans.
  • Calls clients when payments are overdue
  • Coordinates with CRM to block or release handovers.
  • Prepare reports for the Finance manager.

Estate Agent Remote work

Purplebricks
Boston, United Kindom
09.2021 - 09.2022

Property Listings Meeting Sellers Organizing Viewings

  • Help customers list their homes for sale on Purplebricks.
  • Take or arrange for photos, floor plans, and descriptions.

Make sure the listing is accurate and appealing.

  • Visit the seller's property for a valuation appointment.
  • Give them an idea of what their home could sell for.
  • Explain the Purplebricks selling process.

Communicating with Clients

  • Stay in touch with sellers and buyers by phone, email, or app.
  • Answer questions or help with viewing requests.
  • Keep them updated throughout the process.
  • Help sellers schedule viewings with potential buyers.
  • Sometimes host the viewings yourself, especially early in your career.

Paperwork & Offers

  • Help manage offers made by buyers.
  • Assist with negotiations and keep everything on track until completion.
  • Make sure all documents and steps are done correctly.

Collection Officer

Azizi Developments
Dubai
05.2016 - 05.2017
  • Tracks client installments payments under post-handover plans.
  • Calls clients when payments are overdue
  • Coordinates with CRM to block or release handovers.
  • Prepare reports for the Finance manager.

Senior Property Consultant

Azizi Developments
Dubai
05.2015 - 05.2016
  • Collaborated with legal teams, facilitating smooth transaction processes.
  • Handled all after-sale paperwork diligently ensuring compliance with regulatory standards.
  • Oversaw client communications, maintaining high levels of service and professionalism.
  • Interpreted complex property contracts to ensure client understanding and satisfaction.

Senior Property Consultant/Off -Plan Real Estate

The Heart of Europe
Dubai
01.2013 - 04.2015
  • Offo Plan Sales The Heart Of Europe - The World Islands
  • Investor Relations & Client Networking
  • Cold Calling Properry Exhibitions
  • International Property EXhibitions
  • Face to Face Sales & Negotiations
  • Hospitality & Hotel Apartment Sales
  • Project Launch Promotions
  • CRM & after-sales Service

Senior Property Consultant/ Off-Plan

Damac Properties
Dubai
10.2010 - 09.2012
  • Promoted premium developments and managed client portfolios
  • Cold Calling & lead Generation
  • Property Presentation & Sales Meetings
  • Client Relatioship Managment (CRM)
  • Coordination with Real Estae Agents
  • Traveling for Client Meetings & Events
  • Negotiation & Closing Skills
  • Market Knowledge ( Off-pla & Ready Projects )
  • Professional Communication & Follow -Up
  • Multirasking & Time Management

Telesales Agent/ Off- Plan

The First Group
Dubai
08.2008 - 09.2010
  • Market knowledge ( Off-plan)
  • Built lead database and supported CRM efforts
  • Cold Calling & Lead Generation
  • Property Sales & Online Presentations
  • Customer Relatioship Managment (CRM)
  • Negotiation & Objective Handing
  • Handing online Payments & Invocing
  • Hotel & Travel Bookings
  • Upseling & Cross-Selling
  • Excellent English& Communications Sckills
  • Maintained accurate records of transactions and interactions to ensure quality control.

Fashion Consultant – Celine Boutique

Chalhoub Group
Dubai, Dubai, UAE
09.2004 - 08.2008
  • Delivered luxury customer service and product styling
  • Client Greetings & Personalized Service
  • Luxury Product Knowledge ( Fashion, Accessories & Perfumes )
  • Cash Handing &POS Operations
  • Stock Receiving & Inventory Managment
  • Clietelling & Follow-up on New Collections
  • CRM & Aftrer -Sales Service
  • Visual Merchandising & Boutuque Presentation
  • Teaam Collaboration& Communication

Education

High School Diploma - Economic and Sales

Management of Trade & Economy, Vladikavkaz, Russia
01.2010 - 01.2011

Skills

  • Off-plan Sales
  • Collection Officer
  • leasing
  • Property Presentations
  • Negotiation & Closing
  • CRM & Digital Tools
  • Luxury fashion Consultant



LANGUAGE

English
Russian

Career break -Maternity leave

Took time away from full-time employment to focus on raising a familly.  

Timeline

Senior property consultant -Secondary& Off-Plan - The Luxury Real Estate
08.2025 - Current
Off-plan & Leasing Department - Hamptons International Real Estate ,Emaar Group
01.2024 - 07.2025
Senior Collections Officer - Azizi Developments
01.2023 - 12.2023
Estate Agent Remote work - Purplebricks
09.2021 - 09.2022
Collection Officer - Azizi Developments
05.2016 - 05.2017
Senior Property Consultant - Azizi Developments
05.2015 - 05.2016
Senior Property Consultant/Off -Plan Real Estate - The Heart of Europe
01.2013 - 04.2015
Senior Property Consultant/ Off-Plan - Damac Properties
10.2010 - 09.2012
Management of Trade & Economy - High School Diploma, Economic and Sales
01.2010 - 01.2011
Telesales Agent/ Off- Plan - The First Group
08.2008 - 09.2010
Fashion Consultant – Celine Boutique - Chalhoub Group
09.2004 - 08.2008
TAMARA CREEK