Uzma Tarannum

Project: Maximus Provider ConneXion.

Client: US-based Government Health Care Provider.

Technologies: Integrated Development Environment (IDE's), Database Management, Cloud Services, Security.
Tools: Visual Studio 2019, Visual Studio Code, Postman, Microsoft SQL Server Management Studio (SSMS) 18, GitHub, RedGate, Flyway Desktop, AWS, and CyberARK.

• Spearheaded the "Customer Relationship Management (CRM)" module within the project framework.
• Enabled providers to communicate inquiries or doubts to state agents during the application process.
• Provided multiple communication channels including call, inbox email functionality, and live chat interactions.
• Integrated the main application, MPC, with the Genesys framework to facilitate call and chat functionalities.
• Ensured seamless communication between providers and state agents.
• Enhanced existing systems by analyzing business objectives and identifying areas for modification and improvement.
• Designed database schemas to store application data using SQL.
• Collaborated with other developers in designing solutions for customer requirements.
• Automated deployment processes using tools such as Jenkins.
• Assisted other developers with coding, troubleshooting and debugging.
• Built professional relationships with team and clients to help speed communication and attain project results.
• Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
• Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
• Kept well-informed about technology trends, including utilizing ChatGPT.

• Created applications using HTML, CSS, JavaScript, and other programming languages.
• Independently managed modules within the project, notably the standalone application CMS.
• Integrated three third-party applications: SendGrid for email transmission, Twilio for SMS functionality, and Unlayer for email template customization.
• Implemented automated email notifications using SendGrid, such as welcome messages for providers upon enrollment.
• Collaborated with team members to ensure successful project completion.
• Integrated software components into existing systems.
• Debugged code to identify errors and fix them efficiently.
• Demonstrated leadership skills in managing projects from concept to completion.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

(Online Weekend Classes)