VIJAY KUMAR TEDDU
Dubai,DU
Summary
CAREER OBJECTIVE ; To achieve good career in hospitality through hard work , self confidence and positive attitudes. Passionate about securing new ,challenging position within fast -paced restaurant or bar . High - volume dining , guest service and cash handling background .
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waiter ( Pre -Opening )
The Biltmore Hotel Villas
02.2024 - Current
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Making store requests through future Log and foreign materials control
Lobby Lounge Waiter
Sofitel Dubai The Palm
09.2023 - 02.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
In Room Dining Waiter
Sofitel Dubai The Palm
12.2021 - 09.2023
- Enhanced guest satisfaction by promptly delivering room service orders and attending to special requests.
- Maintained high levels of cleanliness and presentation for in-room dining experiences, ensuring a positive impression.
- Handled guest complaints with empathy and professionalism, swiftly resolving issues to maintain overall satisfaction.
- Promoted a safe work environment by adhering to food handling guidelines and maintaining proper hygiene practices.
- Consistently met or exceeded delivery time expectations, enhancing the overall guest experience.
- Coordinated closely with chefs to accommodate dietary restrictions or allergies, ensuring guest safety and enjoyment.
- Adhered to strict confidentiality guidelines regarding guest information, ensuring privacy and trustworthiness.
- Verified accuracy and quality of orders before delivery.
All Day Dining Waiter
Park Hyatt Hyderabad
01.2020 - 12.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Bachelor of Arts - Economics ,
Telangana University
HyderabadHigh School Diploma -
Telangana State Model Junior College
Nizamabad06.2018
Skills
- Safe Food Handling
- Menu Recommendations
- Order Management
- Payment Processing
- VIP support
- Allergy awareness
- Supply Restocking
- Special Event Coordination
- Complaint resolution
- Upselling
- Food Safety Standards
- Teamwork and Collaboration
Certification
Dubai way - pathway tho COP28 UAE Course
Dubai way - 19 Measures of Sustainability & sustainable Tourism course
Food Watch - Basic Food handling Safety Training
Accor - ALL SAFE- Room Service & Dining - GLOBAL - Multi
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Waiter ( Pre -Opening )
The Biltmore Hotel Villas
02.2024 - Current
Lobby Lounge Waiter
Sofitel Dubai The Palm
09.2023 - 02.2024
In Room Dining Waiter
Sofitel Dubai The Palm
12.2021 - 09.2023
All Day Dining Waiter
Park Hyatt Hyderabad
01.2020 - 12.2020
Bachelor of Arts - Economics ,
Telangana University
High School Diploma -
Telangana State Model Junior College
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