Hi, I’m
WAQAS IDREES
Rubi Cargo Building Rolla Park Sharjah,UAE
Summary
To pursue my career in a leading organization to apply my skills and knowledge in an environment where these skills are valued and valuable.Obtain a position to diversify my skills, provide optimum services, and demonstrate effective leadership, to support various operational service levels. Synopsis Over 8 years of rich & successful experience in the Consumer Banking Sector. Thorough knowledge of banking systems and procedures. Exposure to Best Practices in the financial sectors. Sound knowledge of Business Loans, Account opening, Credit card, and personal loan program management Adept in providing the highest standard of services to customers. Possess excellent communication and relationship management skills.
Overview
12
years of professional experience
2
years of post-secondary education
Work History
RAS AL KHAIMAH BANKSharjah, UAE
Relationship Officer
09.2022 - Current
Job overview
- sales and processing of Business loan applications and open business account opening
- YTD 17 Mio portfolio 33 disbursals and 25 account opened
- Conducted customer surveys and recommended ways of improving customer satisfaction.
- Applied regulatory expertise to develop compliant policies and processes.
- Built customer loyalty by actioning feedback for enhanced service provisions.
- Assessed current processes to maximize opportunities for customer satisfaction.
- Held regular meetings with new customers and partners channels
AL Malik Science Base School Owned GUJRANWALA, Pakistan
Managing Director
10.2018 - 04.2022
Job overview
- Managing providing facilities for valuable study levels in a very small area
- Manage account meetings with parents and arrange workshops for students and teachers with professionals of different occupations
BANK ALFALAH LTD, American Express CardsGUJRANWALA, Pakistan
Relationship Manager
08.2017 - 09.2018
Job overview
- Advised customers on credit offers and special promotions to close deals.
- Cultivated relationships and brand loyalty with customers to guarantee repeat business.
- Sold banking products to customers to meet set targets.
- Generated fresh leads by cold-calling, networking and referrals.
- Educated customers on product usage, charges and fees for desired products.
- Coordinated sales efforts with marketing campaigns to increase coverage.
- Reviewed merchant's card statements and recommended products suited to requirements.
- Retained customers with multi-channel engagement strategy.
MCB BANK LTDGUJRANWALA, Pakistan
Sales Representative
11.2015 - 08.2017
Job overview
- Generated fresh leads by cold-calling, networking and referrals.
- Cultivated relationships and brand loyalty with customers to guarantee repeat business.
- Reviewed merchant's card statements and recommended products suited to requirements.
- Offered credit card samples and catalogues to potential clients for testing purposes.
MCB BANK LTDGUJRANWALA, Pakistan
Team Leader
10.2011 - 11.2013
Job overview
- Major Tasks Credit Card Sales
- Scheduled meetings with customers to address credit card complaints and issues.
- Detected and seized opportunities for generating sales pipelines.
- Offered credit card samples and catalogs to potential clients for testing purposes.
- Submitted sales reports to supervisors to aid in decision-making and future planning.
- Sold banking products to customers to meet set targets.
- Generated fresh leads by cold-calling, networking and referrals.
- Fielded credit card queries and transferred support issues to helpdesk teams.
Education
BCOM University Punjab UniversityGujranwala
busi from Commerce
08.2007 - 05.2009
I.C.S Board BISE
2006
BISE
2004
Skills
- MS Office Applications(Word, PowerPoint, Excel, Outlook)
- Cross-sell strategies
- Strategic planning
- General sales administration
- New business development
- Customer retention strategies
- Business development
- New account development
- Sales Development
- Long-term sales strategies
- Loan documentation
Interests
Extra Curricular Activities
, Poetry, Cricket, traveling, Internet Browsing, Documentaries.
Additional Information
- Domicile :
Languages
English
Upper intermediate
Hindi
Advanced
Urdu
Fluent
Arabic
Elementary
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Relationship Officer
RAS AL KHAIMAH BANK
09.2022 - Current
Managing Director
AL Malik Science Base School Owned
10.2018 - 04.2022
Relationship Manager
BANK ALFALAH LTD, American Express Cards
08.2017 - 09.2018
Sales Representative
MCB BANK LTD
11.2015 - 08.2017
Team Leader
MCB BANK LTD
10.2011 - 11.2013
BCOM University Punjab University
busi from Commerce
08.2007 - 05.2009
I.C.S Board BISE
BISE
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