Summary

Overview

Work history

Education

Skills

Languages

Affiliations

Timeline

Waseem Ahmed

Dubai,United Arab Emirates

Summary

Accomplished professional with expertise in presentation proficiency, market analysis understanding, and critical thinking prowess. Demonstrates mastery of the Microsoft Office suite and business intelligence tools, coupled with diplomatic communication skills. Proven ability to inspire motivation and lead diverse teams, evaluate performance metrics, plan budgets, and deliver exceptional customer service.

Overview

years of professional experience

years of post-secondary education

Work history

Key Account Manager / E Commerce Specialist

Toy World Distributor llc

Sharjah, United Arab Emirates

2023.03 - Current

Navigated through tough negotiations while maintaining professional working relationships.
Implemented customer retention strategies, fostered strong relationships.
Collaborated on marketing initiatives aimed at promoting brand awareness.
Worked closely with sales team, ensured achievement of set targets.
Strengthened key client relationships by developing tailored account strategies.
Conducted regular business reviews, identified areas for improvement.
Identified opportunities for cross-selling, created additional revenue streams.
Analysed sales data, optimised performance metrics.
Formulated strategic plans to increase product visibility and market share.
Developed multi-level contacts within key accounts to enhance communication channels.
Participated in trade shows and corporate events to strengthen brand presence.
Secured long-term customer loyalty with excellent service and understanding of client needs.
Maintained detailed knowledge of industry trends, positioned products effectively in market.
Achieved greater brand visibility by creating engaging social media campaigns.
Handled customer queries efficiently improving overall customer experience.
Optimised product pages for increased consumer engagement and sales.
Managed inventory effectively, ensuring optimal stock levels at all times.
Monitored industry trends to keep e-commerce platform competitive.
Increased customer satisfaction with improved communication strategies.
Coordinated photo shoots for product images, improving site aesthetics.
Executed email marketing campaigns attracting higher traffic to website.
Utilized SEO techniques, resulting in higher search engine rankings.

Vice President Global Outreach Admission

International Schooling Singapore

Singapore, Singapore

2016.04 - 2023.02

Reviewed applications meticulously, maintaining high admission standards at all times.
Maintained up-to-date knowledge of admission regulations, resulting in consistent compliance.
Produced regular reports detailing admission statistics; provided valuable insight for strategic planning.
Streamlined application review process by implementing an efficient online tracking system.
Updated databases regularly with applicant information; ensured accurate records at all times.
Conducted interviews with potential students; facilitated sound decision-making on admissions.
Organised weekly meetings with prospective students, leading to improved communication.
Adjusted admission policies where necessary; maintained alignment with national education guidelines.
Facilitated seamless transition into university life for international students via organising orientation programmes.
Coordinated open days, leading to increased interest in university programmes.
Collaborated with faculty members, improving course admission standards and procedures.
Increased application completion rates by providing detailed guidance to applicants.
Participated actively in recruitment events; increased visibility and interest in the University's offerings.
Managed complex administrative tasks, ensuring optimal efficiency in admissions department.
Liaised effectively with academic departments to coordinate admissions processes smoothly.
Assisted in development of promotional materials, enhancing recruitment efforts significantly.
Provided comprehensive support for admissions processes to ensure smooth transitions.
Developed new filing systems for applications; improved office organisation markedly.
Enhanced student university experience through the organisation of campus tours.
Addressed inquiries from prospective students promptly, bolstering prompt communication and service delivery.
Updated and maintained admissions system and database, enabling real-time data access.
Answered incoming telephone calls and emails to clarify admissions policies and processes.
Contacted prospective students via email and phone calls.
Established and cultivated professional working relationships using active listening, organisational and task prioritisation skills.
Determined student eligibility for athletic participation alongside athletic coordinator.
Responded to enquiries from potential applicants regarding courses, entry requirements, and fees via email and telephone.
Created and led successful business culture focused on performance.
Recruited and managed senior staff with focus on delivering clear results.

Senior sales coordinator

SBBG (Kingdom of Saudi Arabia)

Jeddah, Kingdom of Saudi Arabia

2012.02 - 2015.03

Demonstrated products at trade shows, generating interest amongst potential buyers.
Generated comprehensive reports on sales metrics, supporting strategic decision making.
Coordinated logistics of large-scale sales events to ensure smooth operations.
Streamlined sales processes for increased efficiency and productivity.
Maintained strong relationships with key clients to ensure loyalty and repeat business.
Reviewed competitors' offerings regularly, keeping abreast of market developments.
Developed detailed sales strategies for successful new product launches.
Assisted in budget planning to help control costs and maximise profits.
Collaborated on promotional materials design, ensuring relevance to target audiences.
Collaborated closely with marketing department for better understanding of consumer trends and preferences.
Scheduled deliveries according to customer requirements whilst ensuring timely dispatch.
Recommended changes in products or services based on customer feedback analysis.

Operation Manager

Funcart

New Delhi, India

2008.04 - 2011.10

Improved workflow efficiency for enhanced productivity.
Facilitated interdepartmental cooperation for streamlined processes.
Created efficient resource allocation plan to maximize utilization.
Directed daily operations, ensuring smooth business continuity.
Liaised with suppliers to ensure timely deliveries.
Coordinated cross-departmental collaboration for improved workflow.
Delegated tasks efficiently to maximize productivity.
Secured new business opportunities with successful networking events.
Cultivated strong relationships with clients to secure repeat business.
Developed accurate sales forecasts for improved strategic planning.
Boosted department efficiency by streamlining operational processes.
Analysed market trends to inform strategic decision-making processes.
Enforced safety regulations to reduce workplace accidents.
Led performance reviews, identified areas for improvement.
Supervised project timelines for timely completion.
Negotiated vendor contracts to secure favourable terms and conditions.
Piloted change management initiatives successfully improving organisational adaptability.
Streamlined communication channels, enhanced internal information flow.
Conducted employee training programmes to enhance skill sets.
Fostered a positive work environment with open communication channels.