YATENDRA NARUKA
Country Head
Dubai
Summary
Business Development, Sales & Marketing proficient with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach by constantly learning, sharing, upgrading knowledge to add value and utilizing the interpersonal as well as conceptual skills with distinctive contribution to various industries.
On a regular growth path of career to achieve personal and organizational goals by enhancing management and leadership potential through creation of long-term value from customers, markets, and relationships.
Overview
14
14
years of professional experience
17
17
years of post-secondary education
2
2
Certificates
Work History
Country Head
ALLEN Career Institute Overseas
Dubai
02.2022 - Current
- Spearheaded Business Development in UAE.
- Achieved more than 5 times business growth in past 3 years by growing revenue and market presence.
- Developed new marketing strategy which increased customer base by more than 100% year on year in 2021-2022 and 2022-2023.
- Guided all verticals with day-to-day operations, working efficiently and productively with all team members
- Exercised leadership capabilities by successfully motivating and inspiring others
- Maximized performance by monitoring daily activities and mentoring team members
- Developed and implemented business strategies to achieve business goals and stay competitive
- Improved marketing to attract new customers and promote business
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
- Set targets for employees to drive company success and strengthen motivation
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Handled customer relations issues, enabling quick resolution, and customer satisfaction
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Established relationships with key decision-makers within customer's organization to promote growth and retention
- Generated new business with marketing initiatives and strategic plans
- Represented company and promoted services at conferences and industry events
- Taught consultative selling techniques to new and existing staff members to build expertise
- Performed client research and identified opportunities for account growth, account penetration and market expansion
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Trained teams to retain existing relationships and grow share of business
Country Representative
ALLEN Career Institute Overseas
Dubai
04.2021 - 02.2022
- Trained sales support staff in administrative tasks to help sales reps close deals.
- Increased customer base by 145% in second year.
- Drove business with growth while leading operations, strategic vision, and long-range planning
- Analyzed market trends and competitor activities to create competitive advantages
- Developed and implemented strategies to increase sales and profitability
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies
- Established and cultivated solid business relationships with new and existing customers
- Built relationships with customers and community to establish long-term business growth.
- Monitored project progress, identified risks and took corrective action as needed
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
- Passionate about learning and committed to continual improvement
- Worked effectively in fast-paced environments
- Assisted with day-to-day operations, working efficiently and productively with all team members
Controller - Business Development
ALLEN Career Institute Pvt. Ltd
Kota
01.2019 - 04.2021
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Established relationships with key decision-makers within customer's organization to promote growth and retention
- Generated new business with marketing initiatives and strategic plans
- Represented company and promoted products at conferences and industry events
- Taught consultative selling techniques to new and existing staff members to build expertise
- Performed client research and identified opportunities for account growth, account penetration and market expansion
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Managed 20 team members for various business development activities.
- Managed accounts to retain existing relationships and grow share of business
- Directed sales support staff in administrative tasks to help sales reps close deals
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Controller - Marketing
ALLEN Career Institute Pvt. Ltd
Kota
09.2016 - 01.2019
- Utilized market trends and target audience statistics to effectively and appropriately market products
- Managed workflow between staff, coordinating documents, planning, and creative material distribution
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
- Recruited and hired capable team members to add value and diverse skills set to marketing department
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions
- Managed workflow between staff, coordinating documents and creative material distribution
- Performed market segmentations, targeting and positioning for each product line
- Worked with graphic designers and writers to establish theme and tone for content
- Oversaw preparation of marketing copy, images, emails, and other collateral.
- Worked with 20 executives to plan and execute flagship examination named TALLENTEX.
Regional Manager - Sales & Planning
Regenesys India
Mumbai
10.2015 - 04.2016
- Developed sales strategy based on research of consumer buying trends and market conditions
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance
- Forecasted sales and established processes to achieve sales objectives and related metrics
- Developed brand expansion initiatives across sales, marketing and advertising campaigns
- Spearheaded market expansion plans for senior leadership
- Boosted brand growth by devising strategic network and marketing tactics
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability
- Developed promotional plans to complement national sales initiatives.
- Networking and developing relations with Schools/Colleges/Universities etc. to drive compliance and coach project team.
- Organizing various brand building exercises across territories like Uttar Pradesh, Punjab, Rajasthan, Uttarakhand & Gujarat.
- Managing Seminar Drives and Presentations to create awareness within students and institutes.
- Ensure smooth and good relations with opinion leaders in various territories.
- Managed team of 15 regional sales representatives and consistently achieved high sales targets
Manager - Public Relations
Career Point Ltd
Kota
08.2014 - 09.2015
- Maximized performance by monitoring daily activities and mentoring team members
- Onboarded new employees with training and new hire documentation
- Cross-trained existing employees to maximize team agility and performance
- Maintained professional, organized, and safe environment for employees and patrons
- Improved marketing to attract new customers and promote business
- Managed and motivated employees to be productive and engaged in work
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Designing Marketing & Territory Plan for team in order to take positive action and accountability for their assigned work.
- Training Teams on Basics of Marketing and importance of ethical practices in order build long-term relations.
- Managed team of 15-20 Assistant Managers & PRO’s.
- Highest Revenue generating in-house team PAN India.
- First and only team to get appraisals on completion of Probation.
Project Head
Maneesh Media
Jaipur
11.2011 - 03.2014
- Identified plans and resources required to meet project goals and objectives
- Planned, designed, and scheduled phases for large projects
- Managed projects from procurement to commission
- Achieved project deadlines by coordinating with contractors to manage performance
- Provided detailed project status updates to stakeholders and executive management
- Developed and implemented strategic project plans to meet business objectives
- Drafted project reports to identify successful outcomes, insights and future recommendations
- Proved successful working within tight deadlines and fast-paced environment
- Demonstrated leadership skills in managing projects from concept to completion
- Proven ability to learn quickly and adapt to new situations
- Strengthened communication skills through regular interactions with others.
- Preparing sales strategies and promotional plans for achieving sales objectives.
- Responsible Sales and generating revenue through advertising.
- Generating leads and preparing complete data.
- Frequent travelling to identify and meet clients Nationally & Internationally.
- Addressed customer inquiries; interpreted and delivered information; proposed suggestions; provided guidance; identified, investigated and negotiated conflicts.
- Conducted surveys and analyzed results.
- Successful completion of Project – Jewels of Rajasthan in World
- Successful completion of Project – Jewels of India – Leading Indian American Personalities
- Successful release of Year Planner – 2014 with views of 77 Global Personalities on Truth & Non Violence to mark centenary year of Mahatma Gandhi’s return from South Africa and also to mark centenary year of 1st World War.
- Identified opportunities to reduce total project through changes to resource utilization and contract negotiation.
Senior Territory Manager
Barclays Bank
Mumbai
12.2009 - 09.2011
- Exceeded targets by building, directing, and motivating high-performing sales team
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts
- Trained and mentored sales representatives in sales techniques and strategies
- Developed and monitored sales representative goals and performance to drive territory goals
- Collaborated with upper management to implement continuous improvements and exceed team goals
- Built relationships with customers and community to establish long-term business growth.
- In charge for Platinum Credit Cards sales through direct/alternate/corporate channels.
- Responsible for Cross Sales.
- Generating leads for bank insurance.
- Coordinating with Channel partners for accelerating business growth.
- Achieve new client activation target & service existing customer base.
- First person to be promoted within in-house channel PAN India.
- More than 100% target achievement
- Best performer for in-house channel Delhi-Mumbai
Executive Team Leader
Support Direct India Pvt. Ltd
Mumbai, Kolkata
04.2009 - 12.2009
- In charge of Fund Raising for different NGOs/Institutions/corporate through direct/ institutional/ corporate sales
- Responsible for Primary & Secondary Sales
- To make marketing and branding strategies for organization
- Participated and supervised various promotional activities
- Forecasting of sales, planning on weekly, monthly and quarterly basis
- Hands on experience in exploring, sourcing and developing new markets
- Accelerating growth and achieving desired sales growth
- Recruiting right candidates for team
- Training, retaining and motivating team to achieve team goals
- Responsible for follow-up on all day to day sales and operational issues.
- Built relationships with team members to encourage willingness to address concerns and issues
- Established clear and competitive goals, growth roadmaps, and strategic business plans
- Identified trends and assessed opportunities to improve processes and execution
- Promoted as Executive team leader and was sent to Kolkata to build a team &
start the business from scratch - Recruited team of 14 executives & overachieved assigned targets in first month of joining itself.
- Joined as Management trainee & was promoted as trainer within 1 week based
on few set performance criteria’s
Education
MBA - Marketing
07.2007 - 05.2009
Post Graduate Diploma in Business Management - Business Management in Finance
07.2007 - 05.2009
Bachelor of Commerce (BCom) - Marketing
07.2004 - 05.2007
High School - Commerce
04.1994 - 05.2004
Skills
Business Development
undefinedCertification
Consumer Protection Law
Additional Information
- Accomplishments Business Development: - Spearheaded the development of business in UAE . Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by around 100% year on year. Supervision - Supervised sales team to monitor sales activity and goal achievement with best customer retention rate in the industry. Staffing - Worked directly with Human Resources to streamline hiring training the Business Development team in UAE. Marketing - Implemented marketing strategies which resulted in 100% growth of customer base. Promoted to Country Head after 11 successful months as Country Representative with growth in business by 147%. Created a company-wide, comprehensive training program for all sales team members to enhance customer satisfaction.
Timeline
Country Head - ALLEN Career Institute Overseas
02.2022 - Current
Country Representative - ALLEN Career Institute Overseas
04.2021 - 02.2022
Controller - Business Development - ALLEN Career Institute Pvt. Ltd
01.2019 - 04.2021
Controller - Marketing - ALLEN Career Institute Pvt. Ltd
09.2016 - 01.2019
Regional Manager - Sales & Planning - Regenesys India
10.2015 - 04.2016
Manager - Public Relations - Career Point Ltd
08.2014 - 09.2015
Project Head - Maneesh Media
11.2011 - 03.2014
Senior Territory Manager - Barclays Bank
12.2009 - 09.2011
Executive Team Leader - Support Direct India Pvt. Ltd
04.2009 - 12.2009
Savitribai Phule Pune University - MBA, Marketing
07.2007 - 05.2009
SIMCA - Post Graduate Diploma in Business Management, Business Management in Finance
07.2007 - 05.2009
Business Studies and Etiquettes
09-2006
Consumer Protection Law
10-2005
Ness Wadia College of Commerce - Bachelor of Commerce (BCom), Marketing
07.2004 - 05.2007
Modern Senior Secondary School - High School, Commerce
04.1994 - 05.2004
Travelling, Driving, Playing Table Tennis, Shopping
In addition to my professional qualifications, I believe that one's hobbies and interests can offer valuable insights into their character and abilities. I am an avid traveler who thrives on exploring new cultures and destinations, which has honed my adaptability, problem-solving skills, and cultural awareness. Furthermore, I possess a strong passion for driving, demonstrating my responsibility and attention to detail on the road. Playing table tennis has not only improved my coordination and competitiveness but also taught me the importance of teamwork and sportsmanship. Lastly, my interest in shopping has enhanced my eye for detail, trends, and customer preferences, which can be advantageous in various professional contexts. These diverse hobbies reflect my well-rounded nature and my ability to approach challenges with enthusiasm and creativity.
Travelling, Driving, Playing Table Tennis, Shopping
In addition to my professional qualifications, I believe that one's hobbies and interests can offer valuable insights into their character and abilities. I am an avid traveler who thrives on exploring new cultures and destinations, which has honed my adaptability, problem-solving skills, and cultural awareness. Furthermore, I possess a strong passion for driving, demonstrating my responsibility and attention to detail on the road. Playing table tennis has not only improved my coordination and competitiveness but also taught me the importance of teamwork and sportsmanship. Lastly, my interest in shopping has enhanced my eye for detail, trends, and customer preferences, which can be advantageous in various professional contexts. These diverse hobbies reflect my well-rounded nature and my ability to approach challenges with enthusiasm and creativity.
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