Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
YOUSEF ALI HASSAN SADAQA

YOUSEF ALI HASSAN SADAQA

Dubai

Summary

Work in a challenging environment in a business company in security or in the area of customer service, sales, fundraising or training where I can utilize my capabilities to advance in my career. I am self-motivated, ambitious and eager to learn. I am a responsible individual with strong communication skills and work ethics besides being creative, focused and highly determined. I am willing to take responsibility and work independently. At the same time, I can work well in teams. Looking for both personal and professional growth makes me capable of working confidently under pressure. Being bilingual gives me the chance to function efficiently in both English and Arabic. My background and growing up experience has given me a deep insight in the culture and society together with a wider scope in the world of business. Coordinating, Maintaining and Leading Team Work. Adaptive To Changes Efficiently. Ability to Work under Pressure. Creative with Tackling Problems. Excellent Communication and Organizational Skills. The Ability To Learn Quickly and Work As Effective Team Member.

Overview

8
8
years of professional experience

Work History

Admin-Executive

Al Najma Al Fareeda International Group LLC
06.2017 - 08.2017
  • Collected data, input records and protected electronic files.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Scheduled appointments and meetings, organized materials and prepared rooms.

Collection Officer

Derby Group Of Companies
03.2017 - 05.2017
  • For Du Enterprises
  • Collection and Recovery (verbal calls thru outbound & inbound calls and sending written collection letter thru email) to Customer (Debtor) for Bounced Cheques
  • Receivables.(Buckets Accounts/ average of 700+ allocated cases)
  • Tracing and Immigration Checking for non-contactable or SKIP customer (debtor) even inside and outside the country
  • Established debtor's contact details for future reference and negotiation
  • Conduct Field Visit to Debtor/s work address if necessary
  • Endorsement of
  • Debtor/s account for filing further Legal Action (Police & Civil Case)
  • Negotiating to Debtors and provide various modes
  • Preparing daily activity productivity report (Debtor promise payment and settlement in under negotiation) and Month-end Report.

Feild Collection Officer

Azzite claims and recovery services
09.2013 - 03.2016
  • In
  • Work on the collection of debts enterprise customers with third parties, whether amicably or legal
  • Provide direct reports responsible for the daily work flow friendly, either by telephone or claims friendly implementation of legal proceedings courts
  • Review and compare the data with the data record claim obligations and bills
  • Ensure the completeness of the documents supporting the claim and the consistency of the claim and true compared to previous transactions and claims
  • Review the health of the statements of claim and supporting documents
  • Prepare a written note describes the rationale for the delay and the delay caused in the claim.

Call Center Executive

Aramex
02.2010 - 09.2011
  • Worked As A Call Center Agent
  • Handling Calls and Keeping Track off Call
  • Making Daily Call Report
  • Giving Customers Information about Existing and Couriers and Delivered
  • Entering All Couriers in The Deliver List
  • Segregating Locations For Shipment Delivers.years' 6 month experience in Azzite Claims Recovery Services Company.

Education

Computer Learning Centers -

New Horizons

English Course Microsoft Outlook - undefined

Al Muhallab School
2009

Skills

*Driving Skills

*Communication Skills

*Negotiation Skills

* Customer Service

* Problem-Solving

Languages

Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)

Timeline

Admin-Executive

Al Najma Al Fareeda International Group LLC
06.2017 - 08.2017

Collection Officer

Derby Group Of Companies
03.2017 - 05.2017

Feild Collection Officer

Azzite claims and recovery services
09.2013 - 03.2016

Call Center Executive

Aramex
02.2010 - 09.2011

Computer Learning Centers -

New Horizons

English Course Microsoft Outlook - undefined

Al Muhallab School
YOUSEF ALI HASSAN SADAQA