Yulia Reshetova

• Founded and successfully launched Lia Sharief Atelier, a brand specializing in household items and interior design services.

• Led the company’s operations, from product design and manufacturing to sales and client relations.

• Developed a niche in high-end home decor, working closely with clients on bespoke design solutions.

• Managed daily business activities including budgeting, marketing, and staff management, ensuring top-quality customer experience.

Established a company manufacturing and selling high-quality stemware designed by me, overseeing production, quality control, and distribution.

• Built and maintained relationships with international suppliers in China and Russia.

• Directed product marketing strategies and developed an online platform to increase sales and customer reach.

• Provided premium customer service to high-net-worth clients, ensuring their needs and expectations were exceeded at every stage of travel.

• Trained in luxury service protocols, safety, and emergency procedures, ensuring a calm and high-end experience.

• Developed excellent interpersonal and negotiation skills, working with clients from diverse backgrounds, often in high-pressure environments.

• Managed client relationships and resolved conflicts, ensuring customer satisfaction and loyalty.

• Promoted and sold luxury jewelry in a high-end boutique environment.

• Built relationships with wealthy clients, assisting with product selection and offering personalized services.

• Exceeded sales targets and contributed to the overall success of the boutique through dedicated customer service.

Managed front-of-house operations, providing a welcoming and professional atmosphere for guests.

• Assisted in reservations and guest queries, ensuring a seamless experience for high-profile clients.

• Provided high-level customer service, ensuring the hospitality standards of the Hyatt Regency were upheld at all times.