ZAHID ULLAH
Dubai,United Arab Emirates
Summary
Diligent Team Leader bringing six years of experience in operations, with management, organizational development, and team building within diverse assignments. Proficient in planning, coordinating, and executing successful production strategies. Adopt in improving operational stability, efficiency, and performance consistency. A team-minded individual who works with team members in the field if necessary to effectively prioritize tasks. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Electricity Department Operations Team Leader
Dubai Electricity and Water Authority (DEWA)
Dubai, United Arab Emirates
09.2019 - Current
- Reconfigured daily operations in light of anticipated and unforeseen obstacles.
- Improved productivity and customer service levels in collaboration with the Electrical Department Operations manager.
- Adapted communication style to liaise at all levels confidently and effectively.
- Supervised numbers of staff, overseeing training and development needs since 2019.
- Worked closely with the management team to identify and mitigate potential operational risks.
- Monitored and improved team performance to ensure operational targets were met or surpassed with consistency.
- Produced daily reports to update staff and management on challenges and successes and to keep track of daily workloads done and pending jobs.
- Facilitated improvements to existing processes and procedures by acting as a positive catalyst for change in the team leader role.
- Minimized discrepancies by effectively training employees on best practices, policies, and procedures.
- Assigned to visit new residential and commercial constructions for electrical installation inspection.
- Authorized to disconnect and reconnect the electrical connection as per the assignment given by the head office.
Maintenance Electrician
TILAL AL SHAM
Abu Dhabi, United Arab Emirates
08.2017 - 08.2019
- Managed heavy workload while delivering outstanding quality maintenance and customer service.
- Serviced and tested alarm systems for commercial properties.
- Provided on-call maintenance servicing for mobile electrical systems at large-scale events.
- Conducted comprehensive compliance inspections of emergency systems for commercial new builds.
- Serviced, maintained, and repaired electrical connections of both residential and commercial buildings.
- Located, tested and repaired electrical malfunctions within agreed timeframes.
- Tested electrical units, systems and circuit boards, upkeeping equipment operating standards.
- Collaborated with engineering teams to identify and rectify equipment failures.
- Diagnosed faults and advised on suitable parts replacement and repairs.
- Assessed emergency lighting and alarm systems to maintain building and staff safety.
- Connected circuit breakers, transformers, and motors accurately for safe, reliable use.
- Carried out reactive and emergency maintenance promptly to limit operational disruption.
- Installed new electrical machinery and plant equipment, verifying safety and function ahead of use.
Education
Diploma - DOMESTIC ELECTRICIAN
KPK TRADE TESTING BOARD
PAKISTAN 06.2014 - 09.2014
Skills
- Safety management
- People management
- Senior management liaison
- Employee coaching and mentorship
- Team supervision
- Employee performance reviews
- Concise time management
- Driving in Desert
- Trains newly joined staff
- Team development strategies
Languages
Arabic
Fluent
English
Fluent
Urdu
Fluent
Timeline
Electricity Department Operations Team Leader
Dubai Electricity and Water Authority (DEWA)
09.2019 - Current
Maintenance Electrician
TILAL AL SHAM
08.2017 - 08.2019
Diploma - DOMESTIC ELECTRICIAN
KPK TRADE TESTING BOARD
06.2014 - 09.2014
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