Abdelgadir Mohamed

• Trained and mentored junior pharmacy staff to increase team productivity and efficacy.
• Supplied non-prescription medicines, diagnostic and therapeutic aids, providing advice to customers on effective usage.
• Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
• Provided patients with pamphlets and verbal instructions about taking, handling and storing medications.
• Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
• Developed team's product knowledge, resulting in increased store sales.
• Outstanding Knowledge Of Governmental And International Agency Regulations And Procedures

• Worked with multidisciplinary teams across departments to provide comprehensive clinical service for patients.
• Addressed questions, queries or concerns expressed by hospital workers and members of public.
• Monitored and counselled patients with chronic diseases, maximising treatment efficacy.
• Mitigated patient risk through effective liaising with administration, medical and hospital staff.
• Checked prescriptions to identify and resolve errors, verifying appropriateness for individual patients.
• Dispensed and procured medicinal products and supplies used in hospital setting to meet daily demand.

•Managed a high volume of patient accounts and contacted hundreds of physicians to fill prescriptions.

•Dispensed prescriptions givien to particular customers with special priority.

•Maintained strong contact with insurance carriers and health care professionals for eective customer service.

•Hands-On Experience In Receiving, Stocking, And Delivering Medical Supplies

•Profound Knowledge of Store Operations, And Inventory Management Practices

• Dispensed medications by correctly compounding, packaging and labelling medicines.
• Provided outstanding customer service to maximise growth and profitability of pharmacy department.
• Drove continuous improvement of service by participating in clinical audit and practice research.
• Helped increase patient understanding of medicines by conducting detailed Medicines Use Reviews (MUR).