ABDUL MUTALIB
DUBAI,UAE
Seek knowledge from cradle to grave.
Prophet Muhammad(PBUM)
Summary
Skilled in planning and operations management. Background running successful business operations with knowledge of budgeting, staffing and marketing. Accomplished in driving customer and revenue growth with proactive strategies and daily management. Talented pharmacy management professional with extensive experience leading profitable business operations. Devised strategic policies to improve prescribing, distribution and administration services. Met pharmaceutical regulations through ongoing policy updates for safe, compliant patient provisions.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
PHARMACY CLUSTER MANAGER
MED7 HEALTHCARE GROUP
DUBAI, UAE
09.2021 - 01.2024
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Supported front-line sales teams with well-coordinated administrative operations.
- Customized promotional strategies to meet needs of different clients, products and services.
- Optimized sales methods to best engage, acquire and retain customers.
- Analyzed sales reports to identify trends and update strategies.
- Managed team of 10 staff, driving performance with motivational strategies to exceed sales targets.
- Dispensing, Insurance approvals and cross promoting.
PHARMACY INCHARGE
MEDEX HEALTHCARE GROUP
DUBAI, UAE
07.2017 - 09.2021
- Dispensed medicines to members of public, following regulations and obligations outlined in contracts.
- Developed pharmacy sales, services and profitability in cost-effective and safe manner.
- Maximised pharmacy teams' productivity through strategic staff planning.
- Resolved problems encountered by patients, Doctors and healthcare providers.
- Managed clinical services in line with government requirements and pharmacy best practices.
- Oversaw dispensary and maintained smooth daily operations.
- Provided excellent levels of service in line with standards and achieved high customer satisfaction ratings.
- Managed stock within set minimum and maximum levels to serve customers.
- Inventoried medications and supplements and maintained adequate supplies for expected needs.
- Oversaw business staffing and training, building successful, customer-focused team.
- Kept patient safety at forefront of dispensary and team operations.
- Created seasonal sales plans with varying stock and promotional strategies.
- Compared supplier risks to make balanced, strategic purchasing choices.
- Processed and dispensed prescriptions to doctors' instructions.
- Educated patients about correct medication dosage and storage.
- Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
HOSPITAL PHARMACIST
PREMIER HOSPITAL
HYDERABAD, INDIA
01.2016 - 06.2017
HOSPITAL PHARMACIST
JAFERIA HOSPITAL
HYDERABAD, INDIA
06.2013 - 11.2015
Education
Master of Business Administration - Sales and marketing
09.2022 -
Master of pharmacy - QA & QC
08.2013 - 09.2015
Bachelor of Pharmacy - Pharmaceutical science
04.2009 - 06.2013
Skills
- Customer relations
- Sales expertise
- Process Improvement
- Patient safety compliance
- Prescription management
- Dispensing medicines
- Regulatory requirements
- Contraindications
- Employee training
- Pharmacy staff mentorship
- Customer service, education and counselling
- Drug inventory management
- Loss prevention controls
- Pharmacy operations management
Languages
English
Fluent
Hindi
Fluent
Urdu
Fluent
Telugu
Fluent
Arabic
Intermediate
Timeline
OSMANIA UNIVERSITY - Master of Business Administration, Sales and marketing
09.2022 -
PHARMACY CLUSTER MANAGER - MED7 HEALTHCARE GROUP
09.2021 - 01.2024
PHARMACY INCHARGE - MEDEX HEALTHCARE GROUP
07.2017 - 09.2021
HOSPITAL PHARMACIST - PREMIER HOSPITAL
01.2016 - 06.2017
JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY - Master of pharmacy, QA & QC
08.2013 - 09.2015
HOSPITAL PHARMACIST - JAFERIA HOSPITAL
06.2013 - 11.2015
OSMANIA UNIVERSITY - Bachelor of Pharmacy, Pharmaceutical science
04.2009 - 06.2013
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