Ahad Shalabi
Dubai
Summary
Driven professional with a strong work ethic and a passion for economic prosperity and financial inclusion. Skilled in interpersonal communication, time management, and problem-solving. Ready to apply international relations studies to real-world challenges. Over 11 years of professional horse riding experience, highlighting teamwork and dedication to achieving goals.
Overview
9
9
years of professional experience
Work History
Check in Agent
Dnata/Emirates Group
10.2024 - Current
- Streamlined check-in process to enhance passenger flow and reduce wait times.
- Trained new team members on operational procedures and customer service standards.
- Resolved passenger inquiries and issues efficiently, ensuring high levels of satisfaction.
- Managed boarding procedures, coordinating with gate agents to ensure timely departures.
- Collaborated with security personnel to maintain a safe and secure environment during operations.
- Developed training materials for onboarding processes, enhancing overall team competency and performance.
Professional Horse Trainer
Bin Haider Stable
12.2020 - Current
- Prepared and qualified horses for specific competitions or tasks.
- Maintained clean and hazard-free animal areas to protect individual health and wellbeing.
- Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form, and ability.
- Advised students on standard riding gear, including different types and degrees of quality, proper use and basic care and maintenance.
- Managed complaints with calm, clear communication and problem-solving.
Executive Sales Representative
Tanzifco
08.2023 - 10.2024
- Developed strategic sales plans to increase market penetration and drive revenue growth.
- Established and maintained strong relationships with key clients to ensure satisfaction and retention.
- Led negotiations for high-value contracts, securing advantageous terms for the organization.
- Analyzed market trends to identify opportunities for expansion and competitive positioning.
Technical Sales Executive/ Relationship Manager
Shunya Ekai Technologies
11.2022 - 06.2023
- Promote and sell company products.
- Troubleshoot technical issues related to hardware and software.
- Conduct root cause analysis through customer interactions.
- Manage daily operations of technical sales department.
- Lead team of technical sales specialists and support staff.
- Establish and enforce department policies, practices, and customer relations standards.
- Demonstrate advanced technical functions and benefits of products.
Create sales opportunities with existing and prospective clients.
Secondary Social Studies Teacher
Ramsis Private School
03.2022 - 03.2023
- Planned and developed lesson plans tailored to student development, curriculum, and exam needs.
- Designed engaging activities to reinforce subject knowledge and enhance problem-solving skills.
- Collaborated with department leads to create educational curriculum aligned with government guidelines.
- Stayed current with teaching best practices, skill advancements, and school policies through seminars and workshops.
- Adapted lessons to accommodate diverse student strengths and learning challenges, fostering engagement and interest in subject matter.
Cinematographer/ Director
Groundwork Solutions
05.2022 - 11.2022
- Utilized creative visual skills for planning and directing shoots.
- Conducted inspections of sets and filming locations to assess filming and lighting needs.
- Managed filming and editing for reels.
- Attended events and conducted preparation shoots for Events & Exhibitions.
- Managed daily postings on Instagram and TikTok accounts, including stories.
BTL Marketing
NOON
05.2021 - 01.2022
- Supported annual marketing strategy planning, implementation, and promotion.
- Managed relationships with BTL companies.
- Planned and executed ground activations and promotions periodically.
- Oversaw event preparation and execution, including exhibitions.
- Provided clear technical guidance through straightforward presentations enriched with visuals.
- Led the Ras Al Khaimah campaign, negotiating deals with venues and fitness centers to meet campaign needs.
Assistant Director General
R.A.K Chamber
01.2021 - 03.2021
- Prepared meeting materials and distributed concise notes.
- Developed business, financial, and analytical skills.
- Managed calls, coordinated files, and handled emails.
- Reported tasks to instructor and provided clerical support.
- Designed and implemented special projects, gaining management recognition.
- Handled multiple tasks to support academic and operational needs.
Human Resources Trainee
Union Cement Company
10.2016 - 10.2017
- Provided support to new hires during the interviewing and hiring process.
- Communicated clearly and professionally with staff and customers.
- Maintained accurate and organized company records.
- Systematically processed and recorded client paperwork.
- Prepared logs using Microsoft Office on a monthly, weekly, and daily basis.
- Presented internal and market research to HR team members and department managers.
Education
Bachelor of Arts and Social Sciences - International Relations
University of Sharjah
Sharjah06.2021
Diploma of Higher Education -
Ras Al Khaimah American Academy For Girls
RAK, UAE2017
Skills
- Team collaboration
- Communication skills
- Client Relationships
- Multitasking abilities
- Microsoft Office Skills
- Marketing campaigns
- B2B sales
- Product demonstrations
- Market research
Accomplishments
- IELTS band score: 6.5
⦁Appreciation Certificate, IBTEKR . Mohammed Bin Rashid Center for Government Innovation – 2019
⦁Participated in and won second place at the Dubai Courts "Ibtaker" competition of 2019-2020
⦁Project under Fundamentals of Innovation and Entrepreneurship course at the University of Sharjah ( Fall 2019/2020)
⦁Certificate of Appreciation for attending a Webinar on the UAE-Israeli normalization of relations reasons and regional implications - October 7, 2020
⦁Attending webinar for The Electoral Process and 2020 Predictions, certification signed by Yasmeen Hibrawi from the Head of Public Affairs in U.S. Consulate Dubai - October 28, 2020
⦁Certificate of Appreciation for attending a Webinar on China in the Middle East New Challenges and Opportunities - November 5, 2020
⦁Certificate Of Attendance, The Sharjah Academy for Astronomy, Space Sciences, and Technology (SAASST), for attending The Galaxies Workshop - May 9, 2021.
⦁Certification of completion, the Expo 2020 Volunteers Program and Dubai Police – February 23, 2022
⦁Certification of completion, the Expo 2020 Volunteers Program in School Operation -October 2021
⦁Certificate of Appreciation, Cyprus Pavilion at Expo 2020.- October 1, 2021, till March 31, 2022
Personal Information
Timeline
Check in Agent
Dnata/Emirates Group
10.2024 - Current
Executive Sales Representative
Tanzifco
08.2023 - 10.2024
Technical Sales Executive/ Relationship Manager
Shunya Ekai Technologies
11.2022 - 06.2023
Cinematographer/ Director
Groundwork Solutions
05.2022 - 11.2022
Secondary Social Studies Teacher
Ramsis Private School
03.2022 - 03.2023
BTL Marketing
NOON
05.2021 - 01.2022
Assistant Director General
R.A.K Chamber
01.2021 - 03.2021
Professional Horse Trainer
Bin Haider Stable
12.2020 - Current
Human Resources Trainee
Union Cement Company
10.2016 - 10.2017
Bachelor of Arts and Social Sciences - International Relations
University of Sharjah
Diploma of Higher Education -
Ras Al Khaimah American Academy For Girls
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