Hi, I’m
Akief Ahamed
Taxonomist
Dubai
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
I come with an overall experience of 9.2 years in E-Commerce domain with deeper insights into Product Taxonomy, Information Architecture, Product Classification and Catalog operations (includes product setup, product content management, product troubleshooting, Instock operations etc).
Leveraging a strong background in information architecture and data classification, I excel in organizing complex product data, improving search functionality, creating filters/facets and ensuring consistency across digital platforms. Skilled in collaborating cross-functionally with product managers, designers, and developers to optimize product discoverability and user satisfaction.
Proven track record in developing and maintaining taxonomies, ontologies, and controlled vocabularies. Strong analytical skills to ensure accurate categorization and metadata tagging for filters & categories.
Additionally holds AWS Devops certification with limited hands-on experience and a passion to learn/explore.
Currently working as a Product Taxonomist at Noon E-Commerce company - Dubai.
Sutherland - Chennai, India - Amazon Chat Consultant - 7 Months
Amazon.com - Chennai, India - E-Commerce Operations - 6.7 Years
Noon - Dubai, UAE - E-Commerce - Product Taxonomy - 2.7 Years
Overview
9
years of professional experience
6
Years of operations experience
3
Years of Taxonomy/Information Architecture experience
1
AWS Devops Certification
Skills
Information Architecture & Product Classification (organizing, categorizing, and classifying information, data using various taxonomic methods and principles)
Data Management (collect, organize & govern metadata for data retrieval)
Information Gathering (info gathering for metadata research including competitor benchmarking, internal databases, and online resources to provide right indexing for metadata tagging)
Taxonomy Review & Testing (reviewing taxonomy design suggestions and testing before implementation)
Stakeholder Management (connect with external stakeholders to gather requirements for building the right taxonomy)
Product Management (collaborate with product managers for computing, testing, and releasing new products for internal teams)
Project Management (plan, coordinate, and execute taxonomic projects, including setting goals, timelines, and peer reviews for metadata creation)
Process Improvement (proven records of process improvements in both operations & taxonomy projects and processes)
Vendor Account Management (from on-boarding a vendor to getting products into the business)
Catalog Operations (including new item setup to instock operations)
Adaptability (coming from an operational background, learnt taxonomy completely from the beginning)
Instock Operations (purchase order planning, forecasting & demand planning & overriding)
My Taxonomy creations
- Designed & created backend & frontend metadata for types of Microphones & Microphone Accessories for Noon E-Commerce
Types of Microphones (attribute metadata)
https://www.noon.com/uae-en/electronics-and-mobiles/portable-audio-and-video/microphones-and-accessories/
Microphone Accessories (fulltype metadata)
https://www.noon.com/uae-en/electronics-and-mobiles/portable-audio-and-video/microphones-and-accessories/microphone-accessories/
- Designed & created backend & frontend metadata for Health category - Massage & Relaxation product group curations for Noon E-Commerce
Fulltype level metadata creation (parent node and its siblings - total of 20 fulltype & category metadata)
https://www.noon.com/uae-en/beauty-and-health/health/wellness/massage-relaxation/
- Designed & created backend & frontend metadata for Pets - Housing & Bedding category and its siblings for Noon E-Commerce
Pet Housing & Bedding - 30 frontend metadata creation including research & implementation
https://www.noon.com/uae-en/pet-supplies/housing-and-bedding/
Work History
Noon E-CommerceDubai
Taxonomist
04.2021 - Current
Job overview
- Led the development and management of comprehensive taxonomies and controlled vocabularies to enhance content discoverability for internal and external users.
- Built compex metadata and hierarchies for Health, Electronics, Furniture & multiple categories with proven records of business improvements.
- Created facets, filters and categories for customer browsing.
- Collaborated with category teams and stakeholders to ensure accurate categorization and tagging of content assets.
- Implemented taxonomies within content management systems, search engines, and knowledge management platforms to improve search functionality.
- Governed metadata tables for cleanup of redundant metadata.
Conducted proactive taxonomy projects on ambiguous & duplicate product groups eliminating the ambiguity & duplicity and creating specific product groups based on research, info gathering and team reviews. - Conducted proactive projects on creating frontend hierarchies for product groups missing product curation on the website for customer browse.
- Worked on introducing synonyms & keywords for product groups to help sellers with correct listing of products.
- Conducted research on product group metadata to provide guidelines to QC teams for product classification.
- Trained staff on taxonomy best practices and ensured adherence to metadata standards.
- Created process improvements to existing SOPs and process guidelines.
- Added additional practices to conduct analysis on customer and seller search trends to introduce better metadata designs.
- Assisted in the development and maintenance of taxonomies and ontologies to support various information retrieval systems like SQL queries & building dashboards.
- Conducted research to identify industry-specific terminology and trends to improve the accuracy and relevance of taxonomies.
- Collaborated with developers to implement taxonomy-driven search features, facets and internal tools.
- Contributed to the creation of documentation and training materials to promote taxonomy adoption across the organization.
AmazonChennai, TN
Associate Account Manager
01.2019 - 03.2021
Job overview
- Plan day to day operations for a team of 20 members to ensure smooth running of Catalog management and Ad-hoc projects for Tier-1 vendors.
- Analyze and report business performance by category sales, sell-out, gross margin and turnover and translate insights into key selling points, or category opportunities.
- Explore new data sources to add signal to existing models and develop models for new sales opportunities using SQL and ETL.
- Monitor and research competitors’ market trends and activities to identify opportunities and improve sales.
- Oversee the distribution channels and demand supply mechanisms to ensure timely orders, replenishment, and inventory placements as per schedule.
- Identify improvement opportunities for customer experience, especially for escalation events.
- Provide business requirements and collaborate with internal teams on data capture strategy that will support advanced analysis and insights on sales pattern and consumer behavior.
- Provide direction and supervision to the Brand Administrator, and oversee constant skill development.
- Work with Business Intelligence team to establish metrics for measuring the quality and performance of operations. Use these data to identify opportunities for improvement and make data-driven design decisions.
- Single Point Of Contact (SPOC) between clients and operations teams to ensure timely and successful delivery of business solutions pertaining to our client's needs.
- Develop and execute online marketing strategies that drive awareness, reduce traffic in forecasting and ultimately lead to sales.
- Ensure strategic and operational information reports and metrics are available to share with stakeholders in the scheduled time.
- Been a part of AWAS - ASIN WITH A SALE program driving focus on 100K products which are low performing in sales and orders in US marketplace and successfully converted 19.4% products and generated $16MM OPS in Q4 2019. Additionally launched buyability troubleshooting initiative in Q3’20 resulting in 56.64% ASINs converting to buyable with an outcome of OPS $6MM and 1.8k products moving to IDQ Grade ‘A’.
- Lead and implemented FMEA for BuyBox issues and troubleshooting activity by directly indulging in a feature addition request improving TTR from 4.5 to 1.5 days, and 5HC savings operationally.
AmazonChennai, TN
Lead - Strategic Vendor Services
06.2016 - 12.2018
Job overview
- Managed a team of 22 members to maintain smooth running of ecommerce product pipeline operations.
- Proactively troubleshoot inventory product requirements and the consumer shopping platform requirements to improvise selection.
- Develop advanced and predictive models such as customer segmentation, lead prioritization, churn prediction and assist sales teams in using these models.
- Conducted monthly connect with team members to discuss performance, coaching and feedback, training needs, and career discussions.
- Surface insights on the sales conversion pipeline, customer segmentation, and customer success.
- Assisted clients with all their queries pertaining to Billing, Complaints and General Inquiries and Updates. This involves handling scheduled calls with the stakeholders.
- Automated data pipelines via SQL and ETL frameworks.
- Explore new data sources to add signal to existing models and develop models for new sales opportunities.
- Built a daily-refresh Self-Service dashboard for Account Managers to directly pull suppressed products for vendor codes reducing 76% of suppression related issues by saving an estimated loss of $60K by unsuppressing a high selling product and making it live on time during live deal promotion.
AmazonChennai, TN
Senior Catalog Associate
07.2015 - 06.2016
Job overview
- Certified Amazon process trainer.
- Worked within deadlines to ensure smooth coordination of task execution.
- Initiated and lead project on Quality check mechanism to reduce content upload failure and ensure that contingency plans are in place.
- Optimized shipping and packing costs as well as analyzing monthly reports on expenditure v/s profits.
AmazonChennai, TN
Catalog Associate
09.2014 - 06.2015
Job overview
- Delivered results that were given as a day to day productivity.
- Managed and lead the Purchase Price Variance (PPV) workflow and process.
- Awarded “Einstein” which is global award within Amazon for the PPV automation and achievement in 2016.
Education
Anna University- Chennai With 7.68 CGPAChennai
Bachelor of Technology from Information Technology
04.2008 - 05.2012
Accomplishments
- AWS Devops Professional Certificate holder
- Validation Number F05HCZH2NFF11PG0
- Validate at: http://aws.amazon.com/verification
Certification
AWS Devops - Professional Certified
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Taxonomist
Noon E-Commerce
04.2021 - Current
AWS Devops - Professional Certified
01-2020
Associate Account Manager
Amazon
01.2019 - 03.2021
Lead - Strategic Vendor Services
Amazon
06.2016 - 12.2018
Senior Catalog Associate
Amazon
07.2015 - 06.2016
Catalog Associate
Amazon
09.2014 - 06.2015
Anna University- Chennai With 7.68 CGPA
Bachelor of Technology from Information Technology
04.2008 - 05.2012