Ali Baydoun
UAE Country Manager - Software AG
Dubai
Summary
Super motivated team leader with a passion for a high-performance culture, delivering superior growth and leading customer satisfaction. Strong capabilities in government digital solutions; helping solve the most complex challenges using Innovative Technologies. Over ten years of regional Sales and Business Development experience with extensive focus on Government & Public Sector industry in the Middle East. Help in the development of strategic C-level relationships while maximizing revenue opportunities with existing and new accounts. Developing customer/partner oriented strategies to drive revenue, enhance loyalty and overall satisfaction.
Overview
17
17
years of professional experience
20
20
years of post-secondary education
5
5
Languages
Work History
UAE Country Manager
Software AG
2024.01 - Current
- Leading the UAE Sales sales team by defining the right Go-to-Market strategies to achieve the company's revenue targets.
- Established strategic relationships with key customer to drive business growth and expansion.
- Work closely with other departments to align sales strategies with overall organizational objectives.
- Recruit, manage, and develop sales team members to maintain excellence and uphold company values.
Director Of Government Sales
Software AG
1 2020 - 2023.12
- Leading Software AG Government Solutions Business Unit in the UAE, and accelerate Software AG revenue growth
- Creating a sales team environment that continually develops and fosters talent while being focused around customer-centricity, accountability, collaboration, diversity, inclusion and achieving big bold goals
- Drive scale to our business through partner co-selling motion
Public Sector & Retail Account Manager
Software AG
2017.03 - 2019.12
- Part of the Software AG team that relaunched Software AG in the GCC Region
- Managed a group of Enterprise Account for Software AG across the Public Sector & Retail Space
- Helped the development of key enterprise accounts in the UAE and Kuwait especially within the Abu Dhabi & Federal Government
- Supported the enablement of Software AG Partners with latest products and transformation narrative.
Account Manager - Government & Public Sector
Gartner
3 2014 - 3 2017
- Create and manage trust-based-value-added relationships with C-level executives across the Abu Dhabi Government entities
- Engage the key decisions makers to support them develop and implement the best-in-class enterprise-wide ICT strategies that supports them with their key business goals while maximizing the value delivered by Gartner's services.
Corporate Account Manager
Microsoft
2013.02 - 2014.02
- Created & developed business relationships with for a portfolio of commercial and public sector Corporate Accounts
- Engaged our customers to generate new leads, qualified opportunities and closed revenue targets against a set of accounts in my assigned territory (UAE)
- Achieved executive connections between Microsoft's leadership team and top customer executives
- Constantly thrived for high conditions of satisfactions for both our partners & customers
- Proactively delivered well-qualified opportunities to our partner and engaged other Microsoft resources as necessary to meet customer's specific needs.
Account Manager
MDS (an ITG company)
2010.06 - 2013.02
- Engaged with clients constantly to identify & analyze their business needs and delivered IT solutions that fit their budget within the market's best practices
- Organized and executed the business plan for the assigned vertical (financial sector)
- Gathered extensive knowledge on prospect accounts; decision making process, business needs, and competitive environment and dove new opportunities to closure
- Developed and maintained a healthy pipeline during my entire tenure
- Coached and shadowed new sales executives during their first weeks within the sales organization
- Provided turnkey infrastructure solutions to improve services through the use of innovative technologies (HP - Microsoft - Symantec).
Account Executive
SWIFT With Allied Engineering Group (AEG)
2007.06 - 2008.07
- Managed various SWIFT software products, connectivity packages, and business solutions
- Evaluated public tenders and supported both pre-sales and technical teams to draft proposals
- Provided customer with support on various SWIFT platforms: SWIFT Alliance Gateway (SAG), SWIFT Alliance Webstation (SAB), SWIFT Alliance Access (SAA), and SWIFT Net Link (SNL).
Education
Master of Science - Innovation & Technology Management
Grenoble Ecole De Management
Grenoble, France 2008.04 - 2010.04
Bachelor of Science - Business & Computer Sciences
Lebanese American University
Beirut, Lebanon 2004.04 - 2007.04
Baccalauréat - Sciences Economiques et Sociales (Spécialité Mathématiques)
Collège Protestant Français
1989.01 - 2004.04
Skills
Leadership
Communication
Solution Selling
Negotiation
Strategic Thinking
Sales Strategy
Adaptability
Timeline
UAE Country Manager
Software AG
2024.01 - Current
Public Sector & Retail Account Manager
Software AG
2017.03 - 2019.12
Corporate Account Manager
Microsoft
2013.02 - 2014.02
Account Manager
MDS (an ITG company)
2010.06 - 2013.02
Master of Science - Innovation & Technology Management
Grenoble Ecole De Management
2008.04 - 2010.04
Account Executive
SWIFT With Allied Engineering Group (AEG)
2007.06 - 2008.07
Bachelor of Science - Business & Computer Sciences
Lebanese American University
2004.04 - 2007.04
Baccalauréat - Sciences Economiques et Sociales (Spécialité Mathématiques)
Collège Protestant Français
1989.01 - 2004.04
Director Of Government Sales
Software AG
1 2020 - 2023.12
Account Manager - Government & Public Sector
Gartner
3 2014 - 3 2017
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