Ameen Hameed
Dubai,United Arab Emirates
Summary
Sales leader with extensive experience in sales management and KPI evaluation, driving improvements in underperforming products and services. Proven track record in enhancing team efficiency and customer satisfaction through effective sales strategies and relationship management. Recognized for adaptability and problem-solving skills in dynamic environments, consistently achieving results.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work history
Sales & Marketing Coordinator
Serpentine Swimming Pools Installation LLC
Dubai, UAE
01.2023 - 05.2025
- Analysed market trends and customer behaviour to identify growth opportunities.
- Tracked key performance indicators, evaluating marketing campaign effectiveness.
- Collaborated with sales, service, and finance teams to improve overall outcomes.
- Managed preparation of sales reports for timely information access.
- Utilised diverse marketing channels, including digital and social media.
- Resolved critical customer issues promptly to enhance service quality.
- Handled sales enquiries efficiently, increasing customer satisfaction.
Sales & Production Coordinator
Zamil Steel Industries (ZIIC)
Dammam, Saudi Arabia
02.2016 - 10.2022
- Secured orders by generating high-quality sales leads through effective negotiations.
- Collaborated with sales teams to assess customer requirements and refine product offerings.
- Completed sales transactions and arranged timely deliveries to clients.
- Analysed client feedback and data to inform new sales strategies.
- Followed up on initial contacts to enhance customer engagement.
- Developed marketing strategies targeting customers based on feedback analysis.
- Modified products to meet specific technical specifications required by customers.
Supervisor in Client Coordination & Procurement
Larsen & Toubro Arabia
Al Khobar, Saudi Arabia
02.2011 - 01.2016
- Coordinated client screening feedback with departments to implement effective solutions.
- Executed risk assessments on contracts, minimising potential liabilities.
- Designed cost-effective procurement strategies in collaboration with trusted suppliers.
- Managed IT systems for accurate tracking of shipments and inventory levels.
Operations Coordinator
Bin Rakan Group
Al Khobar, Saudi Arabia
10.2009 - 01.2011
- Streamlined project management through assignment creation and progress tracking.
- Prepared financial reports for senior management, managing budgets and resolving issues.
- Organised conferences, events, and training sessions to enhance employee engagement.
- Facilitated onboarding processes to optimise human resource distribution.
- Strengthened stakeholder relations, enhancing communication and collaboration.
- Compiled operational documents with trading and manpower reports.
Production supervisor
Mannar Metals
Allapuzha, India
01.2007 - 09.2009
- Optimised workflow using lean manufacturing principles to enhance production efficiency.
- Executed daily production plans, consistently meeting project deadlines.
- Fostered a safe work environment through rigorous adherence to health and safety protocols.
- Facilitated interdepartmental communication and collaboration with department heads.
Education
Diploma - Mechanical Engineering
University of Kerala
Kerala, India 06.2003 - 04.2006
High School Diploma - Refrigeration & Air Conditioning
Technical High School
Kerala, India 06.2000 - 03.2003
Skills
- Strategic logistics planning
- Departmental operations management
- Performance analysis and reporting
- Negotiation of service contracts
- Transportation logistics coordination
- Legal compliance monitoring
- Inventory control systems design
- Relationship building with stakeholders
- Demand analysis for services
- Budgetary control in logistics
Languages
English - Fluent
Fluent
Arabic
Intermediate
Malayalam
Native
Hindi
Fluent
Tamil
Fluent
References
References available upon request.
Timeline
Sales & Marketing Coordinator
Serpentine Swimming Pools Installation LLC
01.2023 - 05.2025
Sales & Production Coordinator
Zamil Steel Industries (ZIIC)
02.2016 - 10.2022
Supervisor in Client Coordination & Procurement
Larsen & Toubro Arabia
02.2011 - 01.2016
Operations Coordinator
Bin Rakan Group
10.2009 - 01.2011
Production supervisor
Mannar Metals
01.2007 - 09.2009
Diploma - Mechanical Engineering
University of Kerala
06.2003 - 04.2006
High School Diploma - Refrigeration & Air Conditioning
Technical High School
06.2000 - 03.2003