Atef Ahmed Hassan
Information Technology Management Sr. Adviser
Dubai
Summary
Thirty years of experience in Information technology in mission-critical, high-volume environments, software houses, manufacturing, maritime ports, and the government sector provided detailed knowledge of the IT industry and its best practices with a professional track record of effective technical management, information analysis thorough the understanding of computer hardware and software systems. Finally, experienced and motivated Information Technology Manager who will be responsible for overseeing and ensuring that computing systems and equipment are operating effectively and efficiently.
Overview
32
32
years of professional experience
5
5
years of post-secondary education
7
7
Certificates
3
3
Languages
Work History
Information Management and Technology Consultant
The Arab Authority for Agriculture investment and development (AAAID)
Dubai
2018.04 - Current
- Built and supervised execution of AAAID Information Technology Strategy 04/2018–12/2022
- Developed digital transformation roadmap and shaped transformation programs to achieve AAAID information technology strategy goals
- Designed innovative technology solutions and architectures for complex business problems
- Created business architecture models to reflect AAAID strategies and goals
- Used problem-solving and critical thinking skills for troubleshooting and solving IT challenges
- Led linkage between business strategy & technology to deliver meaningful outcomes
- Applied worldwide standards and best practices in both Infrastructure and applications
- Acted as enterprise architect to make sure that AAAID business strategy uses proper technology systems architecture to achieve its goals plus finding solutions to reduce costs
- Completed implementation of SAP HANA (technical & functional)
- 18 fully automated services and completed website revamp
- Built in-house complete performance management system to manage (Processes, Strategies, Programs, Projects, and Employees’ performance)
- Built tier 3 Datacenter and Disaster recovery data center according to UPTIME institute
- Evaluated systems engineering, for discrepancies and vulnerabilities.
- Developed IT risk register and implemented ISO 9001,20000, 27001, and 22301 standards
- Migrated 25 years of data from different data sources to AAAID data warehouse
- Provided detailed knowledge of technology and its applications to address business challenges
- Prepared AAAID IT infrastructure for “Artificial intelligence” and “blockchain”
- Prepared IT Major RFPs, and participated in technology & vendors evaluations
- Testing, troubleshooting, and modifying information systems to operate effectively.
- Selected and purchased new and replacement hardware and software, when necessary.
Deputy Manager of Information Technology
Ministry of Finance
Dubai
2015.08 - 2018.03
- Completed implementation of huge Oracle ERP for UAE Gov. 37 Ministry and 70000+ users
- Completed implementation of Hyperion budget planning and forecasting for 45 Gov. entities
- Established very big integration platform using Oracle SOA and IBM ESB for 45 Gov. entities
- Automated 75 services using Java, C#, .NET core, and Angular including e-Payment
- Built 2 Mobile Apps running on Apple and Android platforms
- Built fully functional Disaster Recovery for MOF critical service
- Built and supervised execution of MOF Information Technology Strategy 2016 - 2020
- Achieved ISO 27001, 20000, and 22301 and, applied ISO standards and ITIL framework
- Built MOF website according to worldwide and UAE TRA standards
- Implemented fully functional asset maintenance and tracking system using IBM Maximo
- Built complete eLearning system for federal entities
- Managed daily operations and organized and prioritized team member’s activities
- Led multiple technical teams (Oracle, Angular, C#, .NET core, Java, Mobile, and IT Infrastructure)
- Developed/Reengineering major business processes
- Developed training plans for team members and Knowledge transfer as well
- Prepared progress/status reports and presented them to top management
- Implemented & enforcing all security controls to ensure a secure environment
- Provided guidance during RFPs preparation, evaluation, and vendor selection.
- Developed risk register and risk management plans as well
- Built Business continuity plans to maintain services & systems availability
- Analyzed business requirements and advised on use of IT systems
- Ensured SLAs are aligned with delivered services within contracted time-frames
- Implemented all GRC controls to ensure compliance with MOF polices
- Prepared and executed IT team’s annual budget.
- Led change-management activities
- Ensured there is appropriate 24/7 response to any system failure
- Led formulation and maintenance of standards and procedures manuals
- Implemented all excellence requirements and TRA standards and KPIs (300+)
Project Management Office (PMO) Manager
Ministry of Finance
Abu Dhabi
2010.11 - 2015.07
- Delivered 12 program containing 37 project within the planned time and quality
- Defined objectives and measured upon which program will be evaluated at its completion and Ensured delivery of program as per plan.
- Meticulous in identifying risks and Implementing mitigations.
- Planned communication schedule for updating stakeholders including appropriate staff in the organization on the progress of program.
- Analyzed quality of work completed with program teams regularly to ensure that it meets program standards and delivers programs on time within budget and agreed scope.
- Headed and Managed cross-functional projects’ life cycles.
- Outlined projects scopes, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
- Evaluated programs schedules with senior management and the staff that will be affected by program's activities and revised schedule as required.
- Administered programs progress and made adjustments as necessary to ensure successful completion of the programs.
- Entrusted with the accountability to plan as well as implement strategies, plan and execute budgets, and manage procurement, vendors, and contracts.
- Developed full-scale project charters, plans, and associated communications documents.
- Communicated project expectations to team and stakeholders in a timely and clear scope.
- Worked closely with projects stakeholders on ongoing basis.
- Calculated estimates of resources and participants needed to achieve projects goals.
- Planned budgets and negotiated with other department managers for acquisition of required personnel from within the ministry.
- Managed projects dependencies, issues, risks, and critical paths.
- Prepared program management framework based on PMI standards and used enterprise tools to execute it.
- Developed and Implemented PMO framework that includes governance, methodology, policies, procedures, templates, project management processes, and performance standards
- Managed job profitability of programs and projects, and consolidated status reporting for ministry executive management
- Calculated TCO, and ROI for all programs and Projects
Information Technology Technical Manager
Integrated Solutions for Ports
Alexandria
2006.03 - 2010.09
- Completed automation of Egyptian maritime ports Alexandria, Dekhila, Damietta, and red sea
- Built 4 Data centers and 2 Disaster recovery sites
- Automated 53 different services in 4 maritime ports
- Automated all gates, yards, balances, cargo & containers operations
- Built a huge Wi-Fi network to cover each entity in all ports
- Completed full integration between all sectors in each port using IBM MQ
- Completed data-center virtualization and huge VDI solution using Citrix
- Led multiple technical teams (Apps, Infrastructure, and security) and day-to-day operations
- Provided turnkey solutions to ensure smooth and effective digital transformation
- Responsible for the quality of solutions delivered by the technical teams
- Ensured there is an appropriate 24/7 emergency response to any system failure
- Led the Disaster Recovery, High Availability, and Business continuity planning, designing, and implementation for all sites to maintain all services & systems availability
- Developed and enforced all appropriate security standards and risk management plans
- Identified the most important requirements in developing a secure environment
- Identified the data types in the sites and the security level required to protect it
- Reported on programs progress and service delivery status to top management
- Managed complex Apps. and infrastructure implementations to meet budget, schedule, and quality goals as well as continued provision of delivered services, to the agreed quality
- Served as a technical expert representative across teams, clients, and vendors
- Responsible for the identification and tracking of true problems to completion
- Reviewed all major changes and projects affecting areas of responsibility
- Provided guidance during RFPs preparation, evaluation, and vendor selection.
- Provided input into bids, due diligence, and transition planning for new contracts
- Identified what software is best for a business’s specific needs.
- Led the process of acquiring/building the software, preparing the servers, installing the software, configuring it, loading data into it, tuning it, upgrading it, and repairing it if needed
- Trained and communicated how to use the software across the organization
- Managed all ports automaton programs and calculated the TCO, and ROI for all programs
- Created and implemented a business vision and multi-year plan to achieve it
- Developed the team training plans & led knowledge transfer process
Information Technology Manager
Ceramica Cleopatra Group
Giza
1994.12 - 2006.03
- Built the Information Technology dept. from scratch
- Built in-house complete ERP system to serve 40 inventory, 80 showrooms, and 2 Factories distributed in the whole of Egypt, working 24/7
- Automated 21 different services and built in-house CRM application
- Built an IP telephony system to connect all organization entities
- Developed the computer graphics and design department to assist the sales team
- Built a huge network to link all organization entities inside and outside Egypt
- Implemented full-stack oracle ERP systems including all modules
- Led a team of 138 members. (System Analysts, Developers, DBAs, Data Entry, Network and Security, Hardware, Help-desk, Unix and Windows System administrators)
- Built an IP telephony system to connect all organization entities in all Egypt locations
- Built and grow high-performing IT systems that deliver company satisfaction and maximize the service quality for the organization
- Managed the day-to-day activities of IT staff in the company branches
- Prepared reports for top management
- Drives up the quality of the systems (availability and performance) and drives down cost.
- Developed and maintained $1000000 IT department operational budget
- Authored service level agreements for help desk operations
- Negotiated software support contracts, delivering $250000 in savings
Software Development Team Leader
Albishery computers
Jeddah
1993.01 - 1994.11
- Scheduled development timeframes, providing realistic and actionable frameworks for consistent development progress performance.
- Incorporated cybersecurity priorities into development projects to reduce potential liability and increase customer security.
- Created long-term development plans to optimize performance within multi-project and multi-team environments.
- Developed 9 Applications (Using C, FoxPro, Cobol, Assembly, and DBIV)
- Automated 5 services for 2 customers
- Developed Arabic OCR system
- Conducted data modeling, performance, and integration testing.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Managed costing of proposed development projects, incorporating input from managers to provide accurate budgeting data
- Drafted progress reports for senior leadership, outlining important performance metrics and outstanding individual contributors
- Scheduled development timeframes, providing realistic and actionable frameworks for consistent development progress performance
- Created long-term development plans to optimize performance within multi-project and multi-team environments
- Solicited aid from inter-departmental personnel and third-party contractors during complex projects
- Authored code fixes and enhancements for inclusion in future code releases and patches
- Inspected equipment, assessed functionality, and optimized controls
- Analyzed work to generate logic for new systems, procedures, and tests
- Translated technical concepts and information into terms parties could easily comprehend
- Designed and developed forward-thinking systems that meet user needs and improve productivity
- Estimated work hours and tracked progress using Scrum methodology
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems
- Designed, developed, modified, and debugged programs
- Tested and deployed scalable and highly available software products
- Corrected, modified, and upgraded software to improve performance and security
- Designed and implemented scalable applications for data extraction and analysis
- Developed conversion and system implementation plans
- Supervised work of programmers, designers, and technicians, assigned tasks, and monitored performance against targets
Senior Software Developer
Khalifa for engineering and computers
Giza
1991.10 - 1992.12
- Pioneered new methods of code review to incorporate wider range of voices.
- Developed 5 Accounts, and Multimedia Applications using Pascal, Basic, and DBIV languages
- Developed databases, programs, and processes for integration and implementation across enterprise
- Trained new developers and programmers on company standards for design and review
- Provided technical support using knowledge of complex technology to solve problems and support new projects
- Adjusted design parameters to incorporate new features
- Coordinated efficient large-scale software deployments
- Collaborated with fellow engineers to evaluate software and hardware interfaces
- Consulted with engineering team members to determine system loads and develop improvement plans
- Updated old code bases to modern development standards, improving functionality
- Documented technical workflows and knowledge to educate newly hired employees
Software Developer
Khalifa for engineering and computers
Giza
1990.07 - 1991.09
- Documented technical workflows and knowledge to educate newly hired employees.
- Developed 9 Multimedia Applications using Pascal, and Basic languages
- Updated old code bases to modern development standards, improving functionality
- Pioneered new methods of code review to incorporate wider range of voices
- Designed reusable and reliable code for use within the company
- Planned and developed interfaces that simplified overall management and offered ease of use
- Translated customer requirements into written use cases
- Designed customized solutions for proposals to potential customers
- Documented technical workflows and knowledge to educate newly hired employees
- Designed intuitive graphical user interfaces to improve user experience
- Discussed issues with team members to provide resolution and apply best practices
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases
Education
Bachelor of Science - Engineering Technology
Faculty of Engineering
Cairo 1985.10 - 1990.07
Skills
Information management
undefinedCertification
ITIL® Foundation Certificate in IT Service Management
Timeline
Information Management and Technology Consultant
The Arab Authority for Agriculture investment and development (AAAID)
2018.04 - Current
Deputy Manager of Information Technology
Ministry of Finance
2015.08 - 2018.03
ITIL® Expert Certificate in IT Service Management
2013-12
ITIL® Managing Across the Lifecycle Certificate
2013-12
ITIL® Planning, Protection and Optimization Certificate
2013-12
ITIL® Service Offerings and Agreements Certificate
2013-12
ITIL® Release, Control and Validation Certificate
2013-04
ITIL® Operational Support and Analysis Certificate
2013-04
Project Management Office (PMO) Manager
Ministry of Finance
2010.11 - 2015.07
ITIL® Foundation Certificate in IT Service Management
2008-08
Information Technology Technical Manager
Integrated Solutions for Ports
2006.03 - 2010.09
Information Technology Manager
Ceramica Cleopatra Group
1994.12 - 2006.03
Software Development Team Leader
Albishery computers
1993.01 - 1994.11
Senior Software Developer
Khalifa for engineering and computers
1991.10 - 1992.12
Software Developer
Khalifa for engineering and computers
1990.07 - 1991.09
Bachelor of Science - Engineering Technology
Faculty of Engineering
1985.10 - 1990.07
Additional Information
- PERSONAL SKILLS
- Native Arabic, and very good Command of English
- Good Analytical thinking and detailed oriented
- Flexible
- Self-Motivated
- Highly organized
- Easily manages multi-tasking and prioritize tasks
- Excellent verbal and written communications skills
- Hard worker and able to work under pressure
- Team player and Self-motivated
- Keen to learn & knowledge transfer
- Keep track of lessons learned
- Good experience in team Built and motivation
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