Bilal akbar Rather
Dubai,United Arab Emirates
Summary
Driven professional with keen ability to connect with clients and foster lasting relationships. Possesses strong communication and negotiation skills, coupled with talent for strategic planning and problem-solving. Aims to contribute to increased sales growth and customer satisfaction.
Overview
11
11
years of professional experience
Work history
Retail Banking Executive
Emirates NBD
Dubai, United Arab Emirates
2023.03 - Current
- Engaging proactively with senior executives and self employed professionals to identify and acquire new business opportunities, thus expanding the client base and strengthening the market presence.
- Acquiring NTB accounts successfully by targeting new companies & developing relationships with affluent individuals by offering comprehensive banking solutions tailored to their financial needs.
- Facilitating corporate business accounts and securing funding in compliance with UAE central bank policies after deep KYC review and due diligence.
- Acquiring new to bank clients, buyouts, debt consolidation from competitor banks and providing them products & services that matches their needs & wants.
- Providing clients with clear, accurate guidance on banking policies, products, and regulatory compliance, fostering trust and facilitating informed decision making.
Sales Officer
First Abu Dhabi Bank
Dubai, United Arab Emirates
2016.12 - 2023.02
- Managing and expanding customer portfolio by offering comprehensive banking facilities.
- Handling multi-products like personal loan (fresh, buyout & top up), credit cards and payroll accounts, and offering customers with best possible solutions to match their financial needs.
- Ensuring strict adherence to AML and KYC policies.
- Managing the entire sales cycle with high accountability, ensure timely achievement of sales target within established turnaround time (TAT), while delivering exceptional customer service.
- Managing existing portfolio & reaching out to new companies in order to list them & thereby adding more companies/clients to banks customer base.
Relationship officer
Innovation Direct Employment services(DSA)- ENBD
Dubai, United Arab Emirates
2015.02 - 2016.11
- Sourcing personal loans and credit cards.
- Improved customer relationships by addressing their queries and concerns promptly.
- Educated customers about company products, services and special offers.
- Maintained detailed knowledge of company offerings to recommend appropriate products to clients.
Education
Master of Business Administration - Marketing Management and Research
MD University
Rohtak, Haryana, IndiaBachelor of Science - Science Education
Kashmir University
Jammu, Kashmir, IndiaSkills
- Self-motivation
- Client Relationship Management
- Understanding customer needs
- Customer service orientation
- Negotiation proficiency
LANGUAGES
English C2 Proficient
Hindi Proficient
Urdu C2 Proficient
Timeline
Retail Banking Executive
Emirates NBD
2023.03 - Current
Sales Officer
First Abu Dhabi Bank
2016.12 - 2023.02
Relationship officer
Innovation Direct Employment services(DSA)- ENBD
2015.02 - 2016.11
Master of Business Administration - Marketing Management and Research
MD University
Bachelor of Science - Science Education
Kashmir University