BIRBAHADUR RAI
Abu Dhabi
Summary
Skilled Retail Sales Associate who can provide high quality and successful retail sales support in a fast-paced work environment. Proficient at assisting customers and responding to inquiries, opening and closing the cash register, and computing and processing transactions. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Skilled at determining customer needs and exceeding sales goals on a consistent basis.
Overview
6
6
years of professional experience
Work History
SENIOR SALES ASSOCIATE
ALSHAYA INTERNATIONAL LLC
05.2021 - 10.2024
- Welcome and greet every customer in a warm and friendly manner and demonstrate excellent customer service at all time.
- Aware of store sales and KPI target, as well as individual performance target take ownership over them and effectively use all available to meet
- Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and commercial success.
- Execute and maintain established visual merchandising and in-store communication standards.
- Adhere to all established policies and procedures.
- Collaborate productively and respectfully with team members.
- Complete all applicable training programs and effectively apply the learning on the job.
- Seek coaching and learning opportunities to continually improve performance.
- Perform all store operations in a safe, effective and efficient manner
- Punctual and adheres to designated work schedule.
- Assist in administrative tasks such as data entry, E-Files ,order processing, and banking, maintaining a well organized workplace.
SALES ASSISTANT/CASHIER
NIKE
06.2018 - 02.2021
- Greet customer and ascertain What each customer wants or needs.
- Recommends,select and help locate or obtain merchandise based on customer needs and desires
- Maintain knowledge of current sales and promotions policies regarding payment and exchange and security process
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on sales floor
- Clean sleeves,cash counters and merchandise stores Windows banner and ensure the floor is cleaned
- Developed and maintained a loyal client base through excellent customer relationships management
- Team up with co-workers to ensure proper customer service
- Open and close cash register,performing tasks such as counting money ,coupons and vouchers balancing the drawers and making deposits.
- Managed inventory levels, including tracking stock levels, restocking and conducting regular audits
- "Go to extra mile" to drive the sales.
Education
Bachelor of Diploma -
Advanced Technical Training Institute
01.2017
Skills
- Sales and customer service expertise
- Product knowledge and demonstration
- Inventory management and merchandising
- Administrative tasks and data entry
- Strong communication and interpersonal skills
- Team collaboration and leadership
- Ms office (word, excel, PowerPoint)
- Retail POS System
- Web designing (HTML)
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Arabic
Beginner (A1)
Additional Information
- Nationality: Indian
- Interests: Fashions,Fitness
Timeline
SENIOR SALES ASSOCIATE
ALSHAYA INTERNATIONAL LLC
05.2021 - 10.2024
SALES ASSISTANT/CASHIER
NIKE
06.2018 - 02.2021
Bachelor of Diploma -
Advanced Technical Training Institute
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