CHINNU THILAKAN
Dubai
Summary
In my 7+ years of experience, I have developed a honed approach to manage, develop, and support people. Also to provide comprehensive and professional HR business partnering services to the business. I am a highly motivated self-starter and passionate for community development, cultural diversity and continuous learning.
Overview
12
12
years of professional experience
1
1
Certification
Work History
HR Business Partner
GMG
11.2023 - Current
- Supported a workforce of 900+ employees across retail frontline units, ensuring alignment with HR policies and enhancing employee experience in UAE and Oman region.
- Conducted regular store visits, addressing employee welfare, resolving concerns, and identifying opportunities for improvement in team dynamics, workload distribution, and customer engagement.
- Managed employee lifecycle processes, including transfers, promotions, grievances, disciplinary actions, and probation reviews, maintaining compliance with company policies and UAE labor laws.
- Coordinated with L&D teams to address training gaps and upskill employees, contributing to workforce capability and engagement.
- Drove HR analytics, prepared HR dashboards, and calculated attrition metrics to inform strategic decisions and improve talent retention.
- Implemented cost-effective employee engagement initiatives aligned with budget constraints, contributing to a positive workplace culture without dedicated budget allocations.
- Supported the Senior Manager - HRBP in maintaining the people budget and overseeing recruitment and performance management processes for assigned units.
- Facilitated offboarding, including exit interviews, resignation verification, final settlements, and OT validation to ensure a seamless transition for departing employees.
Senior HR Generalist
The Pet Shop LLC
12.2019 - Current
- Acted as a trusted advisor to the business on integration management, HR budget and plan, staffing, talent management processes and execution whilst reinforcing a culture of performance focus, meritocracy and diversity
- Providing end to end recruitment services to hiring managers including approvals, job announcement and posting, shortlisting, screening, interviewing, job offer issuance, as well as overall correspondence with the candidates
- Conduct performance appraisal, probationary reviews and departmental performance evaluation process
- Addressing HR-related inquiries from all levels of employees
- Employee relations advice and support to line managers on issues including performance, absence, discipline, grievance, HR policies & procedures
- Focus on implementing and measuring the employee engagements and take actions necessary to improve it
- Manage orientation & onboarding and coordinate with cross-functional departments to deliver an exceptional first-day experience
- Work with the line managers to develop succession plans and retention strategies for key talents and positions
HR EXECUTIVE
Khanco LLC
05.2015 - 01.2016
- Guided the startup and management of a full spectrum of HR operations, systems and programs
- Worked with senior management to create HR policies in accordance with Oman labour law and procedures; recruit employees; develop orientation, training programs and performed exit interviews
ASSOCIATE
EXL Services Ltd.
11.2012 - 01.2014
Education
MBA - HR and FINANCE
Mahatma Gandhi University
01.2012
BACHELOR OF COMMERCE -
University of Calicut
01.2010
Skills
- HR Strategy
- Policy Implementation
- Employee Engagement
- Retention Initiatives
- Talent Development
- Training Coordination
- Employee Relations
- Grievance Management
- HR Data Analytics
- Dashboarding
- Performance Management
- Compliance with UAE Labor Law
Certification
CIPD Level 5, Chartered Institute of Personnel Development, 01/09/24, Present
License
UAE Drivers License
Personal Information
- Date of Birth: 10/14/89
- Marital Status: Married
- Visa Status: Spouse Visa
Timeline
HR Business Partner
GMG
11.2023 - Current
Senior HR Generalist
The Pet Shop LLC
12.2019 - Current
HR EXECUTIVE
Khanco LLC
05.2015 - 01.2016
ASSOCIATE
EXL Services Ltd.
11.2012 - 01.2014
BACHELOR OF COMMERCE -
University of Calicut
CIPD Level 5, Chartered Institute of Personnel Development, 01/09/24, Present
MBA - HR and FINANCE
Mahatma Gandhi University
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