Gunjan Panchal
Dubai
Summary
Prosperous Ecommerce Specialist with proven track record of delivering outstanding customer service and creative solutions to drive sales and profitability. Skilled in developing pricing and promotions and responding to customer inquiries and feedback. Passionate about delivering quality products and services to customers and developing lasting relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Ecommerce Specialist
Goodrich Trading LLC- SHARK NINJA distributor Middle East
2022.07 - Current
- Managing key accounts on various platforms such as Amazon (UAE/KSA), Noon (UAE/KSA), Mumzworld (UAE/KSA), Sharaf Dg, and Shopify.
- Developing, monitoring, writing, and updating product content on eCommerce websites/portals.
- Establishing standards, systems, and best practices for content creation, distribution, maintenance, and new product listings.
- Collaborating with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts across e-commerce platforms.
- Demonstrating comprehensive knowledge of account-specific SEO best practices, pricing policies, media assets, inventory, and pre-orders.
- Managing multiple tasks, prioritizing effectively, and meeting deadlines while maintaining attention to detail.
- In-depth understanding of eCommerce space, including competitive and marketing strategies, product development, consumer research, usability best practices, and industry trends.
- Met or exceeded sales goals and worked as team player in supporting other sales.
- Maintained working knowledge of company products, services and promotions.
- Analyzing current and past financial data.
Freelancing
Herbella organics
- Managed online marketing of the brand Herbella Organics.
- Conducted daily updates to social media profiles to boost company online presence.
- Designed and presented social media campaign ideas.
- Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.
Business Development Manager
Luxus Inc
2019.10 - 2021.03
- Key responsibilities: Identified and closed new business opportunities through strategic networking, enhancing valuable client bases
- Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction
- Generating tenders and keeping records of sales and revenue meeting Contractors, Interior designers, Architects and Builders to promote our companies products and services.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
Education
Bachelors in Arts -
Mumbai University
Skills
- Digital Marketing
- Social Media Platforms
- Information Updates
- Strategic Vision
- Online Platforms
- Google Ads
- Administrative Support
- Analytics and SEO
- High-Volume Environments
- Pricing Analysis
- Pricing Structures
- E-Commerce
Timeline
Ecommerce Specialist
Goodrich Trading LLC- SHARK NINJA distributor Middle East
2022.07 - Current
Business Development Manager
Luxus Inc
2019.10 - 2021.03
Freelancing
Herbella organics
Bachelors in Arts -
Mumbai University
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