Summary
Overview
Work history
Education
Skills
Timeline
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Huzaifa Bin Qasim

Huzaifa Bin Qasim

UAE,Dubai

Summary

Aspiring agent with strong communication and interpersonal skills gained through coursework, customer service and leadership experiences. Skilled in market research, negotiations and networking. Detail-oriented with drive to build and maintain positive relationships with clients. Looking to develop career as agent and bring value to professional organisation.

Overview

4
4
years of professional experience

Work history

Special Handling Agent

Transguard Group | Dubai, UAE
01.2026 - Current
  • Provide professional assistance to passengers requiring special care
  • Maintain strict compliance with aviation safety procedures
  • Deliver high-quality customer service aligned with UAE aviation standards.
  • Coordinated with airport staff and airline teams for smooth passenger handling.

Cashier

NDURE Retail Company
Islamabad, Pakistan
08.2024 - 10.2025
  • Processed cash, card, and digital payments
  • Managed daily cash register operations
  • Provided friendly customer services
  • Assisted customers during checkout and maintained service quality

Customer Service Representative

Smart Resources ltd
Islamabad, Pakistan
05.2022 - 06.2024
  • Assisted customers with inquiries and service requests
  • Resolved complaints and ensured customer satisfaction
  • Provided Professional and friendly service in high-volume environments.
  • Followed company policies and service standards to meet performance targets.
  • Updated customer records and managed data in CRM systems.

Education

FSc Pre-Engineering -

INDUS College for Boys Rawalpindi
Rawalpindi / Pakistan
/2019 - /2021

Social Media Marketing -

DANKASH
Islamabad / Pakistan
/2024 - /2025

Skills

  • Customer Service Excellence
  • Cash Handling & POS System
  • Airport Ground Operations
  • Communication & Interpersonal Skills
  • Teamwork & Problem Solving

Timeline

Special Handling Agent

Transguard Group | Dubai, UAE
01.2026 - Current

Cashier

NDURE Retail Company
08.2024 - 10.2025

Customer Service Representative

Smart Resources ltd
05.2022 - 06.2024

FSc Pre-Engineering -

INDUS College for Boys Rawalpindi
/2019 - /2021

Social Media Marketing -

DANKASH
/2024 - /2025
Huzaifa Bin Qasim