Organized worker experienced with currency handling and register operations. Offers attention to detail, time management and multitasking abilities important in critical environments. Dedicated to customer satisfaction and always ready to help with concerns. Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
11
11
years of professional experience
Work History
Sr. Executive Insurance & Finance
Zulekha Healthcare Group ( Clinic's & Pharmacies )
Dubai & Sharjah., U.A.E
02.2017 - Current
Performed reconciliation and preparation of bank accounts on weekly basis to identify and clear transactions.
Handled account payments and provided information regarding outstanding balances.
Reviewed customer invoices for accuracy and posted information to general ledger.
Followed up on past due accounts to collect outstanding balances.
Analysed billing reports to accurately identify and resolve discrepancies.
Established credit limits for new and existing customers, performing credit checks to minimise risk of debt.
Reconciled general ledger accounts with 100% accuracy.
Addressed billing enquiries to correct errors and answer questions.
Reviewed and completed customer refunds and adjustments with high degree of accuracy.
Completed weekly bank reconciliations for accurate and deadline-oriented accounting.
Coordinated recordkeeping for compliance, tax preparation and external audits.
Organised timely processing of invoices and payments.
Prepared detailed models, reports and charts highlighting complex financial information.
Investigated suspected cases of fraud and theft involving small numbers of transactions or complex systems.
Executive Insurance & Billing
Zulekha Healthcare Group ( Clinic's & Pharmacies )
Dubai, U.A.E
08.2014 - 02.2017
Responsible for billing all the services avail by the patient to insurance companies with proper billing methodology by verifying CPT & ICD Codes, Price, Authorization, Patient Insurance ID, Card Expiry etc
Before submitting the claim to the insurance company to avoid the rejection
Prepares and submits claims to various insurance companies through E-claim (HAAD Published Claim Submission Tool)
Generating Test XML's and uploading to DHPO & Clearing Errors
Generating production XML's and submitting in DHPO
Timely Submission of Medical Claims to various insurance companies
Downloading and updating all remittance advices received from various payers through E-Claim DHPO
Inputs and codes all data into the medical billing system and ensures the accuracy of such information
Providing necessary training & Support to Billing Staff & New Staff
Monitoring and ensuring that services availed by the patient are billed to the insurance companies as per the insurance protocol.
Patient Coordinator
Zulekha Hospital LLC
Sharjah, U.A.E
01.2014 - 07.2014
Prepare and submit billing data and medical claims to insurance companies
Ensure the patient's medical information is accurate and up to date
Prepare bills and invoices, and document amounts due for medical procedures and services
Collect and review referrals and pre-authorizations
Monitor and record late payments
Follow-up on missed payments and resolve financial discrepancies
Examine patient bills for accuracy and request any missing information
Investigate and appeal denied claims
Help patients develop patient payment plans
Maintain billing software by updating rate change, cash spreadsheets, and current collection reports.
Cashier
Zulekha Hospital LLC
Sharjah, U.A.E
02.2013 - 12.2013
Assist receptionist with patient coordination; schedule follow-up visits and answer calls/books appointments as necessary
Manage up-to-date clinic income records by sending and receiving bank checks and documenting all relevant transactions
Assist in the development and enforcement of stringent credit policies; routinely call patients who have been extended credit and have not settled debts
Handle all payments to clinic suppliers and accurately enter daily payment activities (credit, insurance, cash, check, payment for previous visit) into software management System
Fill out and file insurance forms for payment as requested
Transfer income activities to QuickBooks system on a daily basis
Create daily, weekly, and monthly reports from clinic financial data.
Education
Bachelor of Commerce -
Burhani College
2009
Higher Secondary - undefined
St. Joseph's Convent Sr. Sec. School
2006
Skills
Advanced knowledge of Microsoft Windows Server (2000and 2003), and Office package (Word, Excel, Access PowerPoint, FrontPage and Outlook)
Diploma in computer Application
Aptech Certified Router Specialist
Continual process improvement
Affiliative leadership
Talent management
Department management
Data collection and analysis
Business administration
Strategic consultancy
Languages
English
Fluent
Hindi
Fluent
Gujarati
Fluent
Marathi
Intermediate
Punjabi
Intermediate
Urdu
Fluent
Accomplishments
Implemented Visual Basic process in Excel, streamlining work and increasing efficiency 100%
Timeline
Sr. Executive Insurance & Finance
Zulekha Healthcare Group ( Clinic's & Pharmacies )
02.2017 - Current
Executive Insurance & Billing
Zulekha Healthcare Group ( Clinic's & Pharmacies )
08.2014 - 02.2017
Patient Coordinator
Zulekha Hospital LLC
01.2014 - 07.2014
Cashier
Zulekha Hospital LLC
02.2013 - 12.2013
Bachelor of Commerce -
Burhani College
Higher Secondary - undefined
St. Joseph's Convent Sr. Sec. School
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