Mazharudin Shaikh

· Process daily settlements for merchants, including fund transfers and reconciliation.

· Ensure accuracy in the calculation of fees, charges, and other adjustments.

· Verify the accuracy of transaction reports before disbursing funds.

· Identify and resolve discrepancies in settlement reports promptly.

· Analyze transaction trends and provide insights to improve settlement accuracy and efficiency.

· Prepare settlement vouchers.

· Investigate and resolve settlement-related issues, including delayed payments, chargebacks, or incorrect calculations.

· Collaborate with banks, payment processors, and merchants to address discrepancies.

· Ensure all settlement processes adhere to company policies and regulatory requirements.

Maintain accurate and up-to-date documentation of settlement activities and resolutions.

· Oversee the end-to-end onboarding process for new merchants, ensuring timely setup.

· Review and validate merchant applications and supporting documents for completeness and accuracy.

· Coordinate with internal teams to ensure smooth activation of merchant accounts.

· Conduct KYC checks in accordance with local regulatory requirements (e.g., AML, CFT).

· Verify merchant identity, business ownership, and operating legitimacy through documentation such as business licenses, identification, and financial statements.

· Utilize third-party tools or databases to screen merchants for sanctions, PEP (Politically Exposed Persons) status, and adverse media.

· Assess the risk profile of merchants based on industry, transaction volume, and business model.

· Identify high-risk merchants and escalate for enhanced due diligence (EDD).

· Collaborate with the risk team to implement appropriate onboarding controls, such as reserves or transaction limits.

· Maintain accurate and organized records of merchant KYC documentation and reviews.

· Ensure compliance with data retention policies and regulatory requirements.

· Perform periodic KYC updates and risk reviews for existing merchants.

· Monitor flagged merchants and coordinate actions for non-compliance or suspicious activities.

Communicate onboarding status and requirements clearly to internal teams and merchants.

· Monitor daily merchant transactions for anomalies, irregularities, and potential fraud.

· Identify unusual patterns in payment flows, chargebacks, refunds, or high-risk merchant activities.

· Investigate flagged transactions using risk detection systems and tools.

· Escalate suspected fraudulent activities to the risk or compliance team.

· Prepare detailed reports on findings, including patterns, trends, and high-risk merchants.

· Work with legal and compliance teams to address violations or discrepancies.

· Assess merchant behavior for high-risk activities, including suspicious refund or chargeback rates.

· Conduct periodic reviews of high-volume or high-risk merchants.

· Assist in enhancing transaction monitoring systems by suggesting updates based on emerging risks.

Test and validate rule changes in fraud detection tools to improve accuracy.

· Expertly crafted memos, letters, meeting agendas, and minutes, along with detailed organizational charts for diverse shutdown operations.

· Actively solicited and integrated feedback from Maintenance Planning Engineers to refine Planning Sheets and enhance Coordination Meetings.

· Diligently maintained records of Planning Sheets and Test Reports, ensuring seamless access post-Maintenance Engineer approvals.

· Coordinated the scheduling of work-orders across different units, streamlining processes for Maintenance Planning Engineers.

· Assisted in the strategic development of manpower recruitment, allocation, and distribution plans for Major Turn-Around projects.

Accurately entered timesheet data into both computer and online company databases, including Maximo, ensuring up-to-date records.