MOHAMMED IBRAHIM
Dubai,United Arab Emirates
Summary
A dedicated professional with a strong understanding of customer needs and a goal-oriented approach. Demonstrates expertise in sales presentations creation, target market identification, and customer relations. Proficient in ERP systems and product expertise, consistently delivering results that exceed expectations. Career aspirations include leveraging skills to drive business growth and enhance customer satisfaction.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Sales officer
Perfumes Christian Dior
Dubai, UAE
07.2024 - Current
- Developed new business opportunities through proactive prospecting and networking.
- Managed key accounts for enhanced customer retention.
- Collaborated closely with marketing team, ensured brand consistency across all platforms.
- Delivered exceptional customer service to maximize client satisfaction.
- Contributed to annual sales targets through diligent follow-up on leads.
- Built long-term relationships with customers and generated referrals from existing clients.
- Understood customer needs to craft exceptional sales journeys.
- Achieved and exceeded sales targets in line with client growth across all products and services.
Relationship Manager
HASHI JEWELRY
09.2023 - 05.2024
- Maintain contact with corporate clients
- Answer all client inquiries and take orders
- Follow up on client requests and orders
- Attain feedback from clients and Keep updated client portfolios
- Analysed customer feedback, made necessary improvements in service delivery.
- Drove sales initiatives that resulted in increased market share.
- Focused on strategic planning for improved operational efficiency.
Sales Executive
BACK TO GAMES
Dubai
09.2020 - 09.2021
- Streamlined sales processes to enhance operational efficiency and productivity.
- Elevated brand awareness through strategic sales campaigns, increasing market influence.
- Coordinated with local suppliers to ensure consistent product availability.
- Maintained extensive knowledge of all products, facilitating informative customer interactions.
- Identified new business opportunities that improved growth potential for company.
- Studied product offerings regularly to remain updated on trends and features.
- Assisted customers in managing storehouse inventory efficiently.
Assistant (Internship)
AL NAQABA CIVIL COURT OFFICE
02.2016 - 05.2016
- Preparing papers and documents
- Answering enquiries
- Acquiring stamps and needed signatures
- Maintaining files
- Using office equipment
- Assisted senior staff in data analysis tasks to inform strategic decisions.
- Facilitated smooth operations within the department through organised file management and data entry tasks.
- Presented findings from data analysis tasks clearly to non-technical colleagues.
Education
Bachelors In Bba Management - Business management
American University Of The Emirates
UAE 02.2019 - 02.2023
Skills
- Understanding customer needs
- Goal-Oriented approach
- Familiarity with erp systems
- Sales presentations creation
- Target market identification
- Customer relations
- Product expertise
Certification
- UAE Residents Visa
- UAE Driving License
- Google Digital Garage: The Fundamentals of Digital Marketing
Languages
English
Proficient (C2)
Arabic
Proficient (C2)
French
Elementary
Timeline
Sales officer
Perfumes Christian Dior
07.2024 - Current
Relationship Manager
HASHI JEWELRY
09.2023 - 05.2024
Sales Executive
BACK TO GAMES
09.2020 - 09.2021
Bachelors In Bba Management - Business management
American University Of The Emirates
02.2019 - 02.2023
Assistant (Internship)
AL NAQABA CIVIL COURT OFFICE
02.2016 - 05.2016
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