ZARISH EMAN
Abu Dhabi
Summary
Experienced with business development and client management, driving significant revenue growth. Utilizes strategic sales approaches to secure new business and strengthen customer relationships. Track record of leveraging negotiation and communication skills to achieve sales targets and build long-term client partnerships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Executive
Smart Union Commercial Brokers DSA Emirates NBD
03.2024 - Current
- Contributed creative ideas during brainstorming sessions for new product launches and promotional campaigns within the Credit Cards Department.
- Identified untapped market segments through comprehensive research and analysis to expand reach and increase sales opportunities.
- Maintained detailed records of sales activities, ensuring accurate reporting on progress toward performance goals.
- Analyzed customer data to identify patterns in spending behavior, informing future marketing strategies for optimal results.
- Participated in industry conferences and trade shows to network with potential clients and stay informed of market trends.
Administrative Coordinator
TARBIYAH ISLAMIC SCHOOL
07.2021 - 08.2023
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts
- Meeting and greeting with parents and making them feel welcome
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized
- Maintained office calendars to track important dates and deadlines
Call Operator
HSNDS
06.2020 - 05.2021
- Handle 50+ customer interactions per day, giving detailed, personalized, friendly and polite service to ensure customers retention and satisfactions
- Trained 4 new employees in customer service script recitation, conflict resolution and data entry practice
- Memorized all company products and service to be able to answer customer questions quickly and efficiently and increase upsells
- Collect source data such as customer names, addresses, phone numbers, credit card information for over 1000 customers and enter data into the customer service software
Education
Bachelor of Science - Computer Science
Virtual University of Pakistan
LAHORE, PAKISTAN08.2023
Associate of Science - Computer Science
Board of Intermediate & Secondary Education (BISE)
06.2020
Advanced Excel -
NS Training (SMC-PRIVATE) Limited
06.2020
Skills
- Expert Knowledge for the selling process
- Effective sales techniques
- Excellent communicator
- Relationship building skills
- Strategic selling
- Customer retention
- Presentation Skills
- Problem Solving
- Microsoft office
- Product knowledge
Languages
English
Urdu
Personal Information
Visa Status: Work Visa
Certification
- Microsoft Office Specialist (MOS) Certification
Timeline
Sales Executive
Smart Union Commercial Brokers DSA Emirates NBD
03.2024 - Current
Administrative Coordinator
TARBIYAH ISLAMIC SCHOOL
07.2021 - 08.2023
Call Operator
HSNDS
06.2020 - 05.2021
Associate of Science - Computer Science
Board of Intermediate & Secondary Education (BISE)
Advanced Excel -
NS Training (SMC-PRIVATE) Limited
- Microsoft Office Specialist (MOS) Certification
Bachelor of Science - Computer Science
Virtual University of Pakistan
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