NAIMUL HAQUE
SHARJAH,UAE
Summary
- Results-focused individual prioritising customer satisfaction. Excellent sales ability and communication skills. Proactive, opportunistic worker, driven to continuously exceed sales targets.
- Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
Work history
Senior sales executive
ISRAA TOURISM
Sharjah
2021.03 - Current
- Completed customer orders with speed and accuracy..
- Worked flexible hours, covering nights, weekends and bank holidays.
- Increased revenue by upselling and recommending products.
- Applied positive customer service approach to increase satisfaction levels.Helped customers obtain specialised help for refunds and exchanges.
- Managed customer lines for minimum wait times and high satisfaction.
Assistant Supervisor ( Supply Chain Management)
KSRM ( KABIR GROUP OF INDUSTRIES)
Chattogram, Bangladesh
2018.02 - 2020.02
- Enforced high standards of product quality, trade compliance and warehousing for timely delivery.
- Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.
Education
Bachelor of Arts (BA) -
BANDARBAN GOVERNMENT COLLEGE
BANGLADESH 2016.01 - 2020.12
Intermediate (12th Grade) -
Satkania Government College
Bangladesh 2015.01 - 2016.12
High School Diploma ( 10TH GRADE ) -
East Gatiadenga High School
Bangladesh 2010.02 - 2014.12
Skills
- Customer service
- Communication skills
- Knowledge of Ms Word, Ms Excel, Internet Browsing, etc
- Customer relations
- Service promotions
Languages
English
Fluent
Hindi
Fluent
Urdu
Fluent
Bengali
Native
Timeline
Senior sales executive
ISRAA TOURISM
2021.03 - Current
Assistant Supervisor ( Supply Chain Management)
KSRM ( KABIR GROUP OF INDUSTRIES)
2018.02 - 2020.02
Bachelor of Arts (BA) -
BANDARBAN GOVERNMENT COLLEGE
2016.01 - 2020.12
Intermediate (12th Grade) -
Satkania Government College
2015.01 - 2016.12
High School Diploma ( 10TH GRADE ) -
East Gatiadenga High School
2010.02 - 2014.12