Nataraj Mohandossgandhi
IT Consultant
Abu Dhabi
Summary
IT professional with 13+ years of experience across diverse industries, specializing in system administration, technical engineering, and IT consulting. I hold a Master's degree in Computer Applications (MCA) and have earned certifications in CCNA, MCSE, and AWS Solutions Architect, reflecting my commitment to continuous learning and professional growth. My career began at DFF Pharma (June 2011 – January 2017), where I developed core technical skills in system administration, network management, and troubleshooting. In March 2017, I transitioned to DreamGroup, working across several business units, including Dr.Job, Dreamcom (Etisalat Channel Partner), and Dreamsoft. There, I gained extensive experience in infrastructure management, cloud integration, and technical support, successfully delivering solutions aligned with business needs. Currently, I serve as an IT Consultant at MIO Law Firm (Abu Baker Salem Advocates & Legal Consultants) since June 2023, providing technology-driven solutions to support the Law firm operations. I am passionate about aligning IT strategies with business objectives, ensuring seamless operations, and driving innovation through cloud technologies and IT best practices.
Overview
14
14
years of professional experience
3
3
Certifications
2
2
Languages
Work History
IT Consultant
Abu Baker Salem Advocates & Legal Consultants
AbuDhabi
06.2023 - Current
- Responsible for ensuring all operations in ICT are conducted with legal consultants office
- Managing the network infrastructure including firewalls, servers, camera systems, switches, fingerprint system, telephone, Printer and all ICT Device for both location (Abu Dhabi & Dubai)
- Provide L1 & L2 level technical support to end users for all desktop/laptop issues related to hardware and software thereby providing effective desk side support to users
- Provide technical support for server-related issues, including diagnosis, troubleshooting, and resolution
- Monitor and maintain IT systems, ensuring optimal performance and minimal downtime
- Perform regular server backups and restoration processes
- Develop and maintain disaster recovery plans and procedures to minimize downtime and data loss in the event of system failures or disasters
- Test backup systems and recovery processes regularly to ensure readiness
- Monitor server security, identify vulnerabilities, and apply necessary patches and updates
- Manage and maintain the organization's website, ensuring that it is up-to-date, properly functioning, and visually appealing
- Support installation, configuration, and support of Microsoft Office 365 on various platforms & Update O365 licenses, subscriptions and user management as necessary
- Collaborating with Human Resources to identify staffing needs and participate in the hiring process
- Regular internal audits and security assessments should be conducted to ensure continuing compliance with ISO 27001 and corrective actions
- Ensure IT systems and processes comply with ISO 27001 standards
- Ensure all incidents are logged, tracked, and resolved in a timely manner
- Ensure all documentation meets the requirements of ISO 27001
- Provide training to staff on IT systems, security protocols, and best practices
- Manage leadership in the establishment of project scope, technical strategy, cost, budget, and staff support requirements with new IT initiatives
Senior Technical Engineer
Dreamsoft Computer LLC
AbuDhabi
03.2017 - 06.2023
- Designed, deployed, managed and operating scalable, highly available, and fault tolerance system on AWS
- Responsible for configuring and securing the infrastructure on AWS Cloud
- Done the Capacity planning and Architecture Design of AWS Infrastructure
- Responsible for Creating AWS IAM Users, Policies, Groups etc
- Provisioning of AWS resources like EC2, VPC, EBS, AMI, S3 buckets, creation of subnets and all other operational tasks using Ansible
- Creating the configuration for establishing a VPN tunnel between on premise network and AWS VPC
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Handle Different roles of Windows servers (2008/2012,2016,2019) and ESXi Servers over the network for maintenance, remote support and troubleshooting
- Maintain uptime and stability of all physical and virtual servers
- Expertise in Windows 2008 R2/2012 R2 server administration and Active Directory administration technical issues
- Managing the internal & hosted network infrastructure including firewalls, servers, camera systems, switches, fingerprint system and telephony for both location (Abu Dhabi & Dubai)
- Responsible Maintaining company website and client website hosted to IIS and plesk
- Developing the infrastructure and systems to meet the company’s needs
- Travelling to Dubai Branch office to help with Staffs installs, deployment, and troubleshooting
- Perform the Daily backup operations ensure that all required file and system data’s are successfully backed up to the appropriate media such as NAS & External Hard disk
- Configure and Manage the secure IPsec VPN between Head and Branch offices with Sonicwall firewalls
- Provide technical support on 24/7 for Windows Servers environment
- Installation and support of telecommunication equipment Avaya phone, NEC, Asterisk PBX and PRI
- Writing documentation for ICT procedures, security and disaster recovery
System Administrator
DFE Pharma India LLP
Tamil Nadu,India
06.2011 - 01.2017
- Responsible to ensure all operations in ICT are conducted with DFE Pharma’s global quality Standards
- Champions Health & Safety, Environmental responsibility and ensures compliance with DFE EHS Policy
- Responsible for the Hardware maintenance of desktop systems, Laptops Printers & Scanners at Site
- Responsible for the maintain of Friesland Campina network (WAN) & DFE Pharma (LAN), Cyberoam Firewall, WIFI, Cisco Routers, Cisco Switch and Network including troubleshooting
- Responsible for the maintaining Internet lease line & Broadband line
- Responsible for the maintain system operating System & Application Software
- Responsible for the configuring and maintaining Trend Micro Antivirus Servers & Client
- Responsible for the maintain EPABX telecommunication Equipment’s
- Adding, removing, or updating user account information, resetting passwords, etc
- Responsible for the maintain & troubleshooting the Extension, Intercom Phone, Voice lines & Public address System
- Responsible for maintenance & troubleshooting Polycom Video & Voice Conference System
- Installation & Troubleshooting CCTV and DVR equipment’s
- Responsible for the maintain Server room UPS & Desktop UPS & Projectors
- Perform any other duties allotted by management time to time
- Planning and managing IT projects, working collaboratively with project team members
Education
Master of Science -
University of Annamalai
Tamil Nadu,IndiaSkills
Datacenter operation
Amazon Web Services
Network infrastructure
VoIP(IP,PBX, Asterisk)
Cloudflare
Domain Controller
Webserver Managing MS 365, G-Suite
Email Server IP Rotation
Firewall & L1 to L3 Switch
VMware vSphere
Hyper-V
Backup Solution
CCTV
Biometrics
Video Conferencing
Certification
AWS Certified Solutions Architect Associate, 9HE6ZZSB2NQQ1EKQ
Areas Of Interest
- Cloud Support Engineer / AWS Infrastructure
- Cloud System Engineer
- Cloud Engineer
- Cloud Architect
- IT Administrator
- Server Administrator
- Server Manager
- Senior Technical Engineer
- Desktop Support Engineer
- Network Engineer
- IT Specialist
- IT Expert
Skypeid
natarajmohandoss28
Disclaimer
I hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge and I hold the responsibility for the correctness of the above-mentioned particulars.
Personal Information
- Father's Name: S.Mohandossgandhi
- Blood Group: A1(Positive)
- Date of Birth: 06/15/88
- Driving License: UAE Light Motor vehicle
- Marital Status: Married
Timeline
IT Consultant
Abu Baker Salem Advocates & Legal Consultants
06.2023 - Current
Senior Technical Engineer
Dreamsoft Computer LLC
03.2017 - 06.2023
System Administrator
DFE Pharma India LLP
06.2011 - 01.2017
AWS Certified Solutions Architect Associate, 9HE6ZZSB2NQQ1EKQ
CCNA, CSCO13058945
MCSE, 13448660
Master of Science -
University of Annamalai
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