Nikolaos Avgerinou
Dubai
Summary
I am a flexible, ambitious person who has developed a mature and responsible approach to any task that I undertake, or a situation that I am presented. I am excellent in cooperating with others to achieve a certain objective on time and with excellence .
Overview
5
5
years of professional experience
Work History
Chef De Rang
Loren Ristorante/Food Fund International
01.2024 - Current
- Maintained a clean and organized dining environment, ensuring a positive experience for guests.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in smooth restaurant operations.
- Provided each guest with exemplary service through effective engagement and active listening.
- Handled customer complaints professionally, implementing solutions that maintained strong relationships with patrons.
- Contributed to a positive work culture by consistently demonstrating teamwork attitude and commitment to high-quality service.
FOOD AND BEVERAGE MIT
Elysium Resort and Spa/Noble Gourmet Restaurant
04.2023 - 11.2023
- Managed daily operations, including coordinating and supervising staff, inventory management, and customer service.
- Demonstrated strong leadership skills by coordinating and executing various strategies during challenging situations.
- Effectively managed team dynamics, coflict resolution, and promoted a positive work environment. ·
- Implemented innovative solutions that improved team performance and increased overall productivity
FOOD AND BEVERAGE MIT
MEETING POINT HELLAS
03.2022 - 11.2022
- Managed service teams, ensuring seamless operations and exceptional customer service in a fast-paced environment.
- Oversaw food and beverage inventory. Trained staff on beverage presentation techniques resulting in increased customer satisfaction and sales.
- Supervising the Greek A la Carte Restaurant ensuring everything runs smoothly
- Supervising and assisnting the bar outlets arround the hotel
- Observe and maintain company standads.
FOOD RUNNER
Noble Gourmet Restaurant
09.2021 - 11.2021
- Experience as a food runner for a high-volume restaurant, ensuring timely delivery of orders.
- Knowledge of food safety guidelines and maintaining cleanliness in the dining area.
- Strong ability to multitask and handle multiple orders simultaneously while maintaining attention to detail.
- Exceptional customer service skills with the ability to communicate effectively with both customers and kitchen staff
WAITER
Meeting Point. Greece
05.2021 - 11.2021
- Demonstrated exceptional customer service skills in a fast-paced restaurant environment.
- Efficiently managed multiple tables and ensured timely delivery of food and drinks.
- Maintained a clean and organized work area, adhering to sanitation and safety guidelines.
- Effectively communicated with both customers and kitchen staff to ensure order accuracy.
FRONT OFFICE RECEPTIONIST
Rodos Palace Luxury Convention Resort. Rhodes
06.2019 - 11.2019
- Register & process guests and their assigned rooms
- Accommodate guest requests
- Up Selling guest rooms and promoting hotel services
- Handling cash payments
- Operate telephone switchboard, answer and transfer calls ·
- Communicating with hotel staff on the status of guest rooms
Education
DIPLOMA - INTERNATIONAL HOSPITALITY AND TOURISM MANAGEMENT
Swiss Alpine Center
Athens,Greece09.2020
Bachelor's degree - INTERNATIONAL HOSPITALITY AND TOURISM MANAGEMENT
Cardiff Metropolitan University
Athens,Greece06.2022
Skills
- Teamwork
- Problem-Solving
- Customer service
- Leadership
- Adaptability
- Flexibility
- Office Administration
Additional Information
Mr. Michalis Simiakos
General Manager
Meeting Point Hellas
Ialisos 85101
Rhodes,Greece
Tel +30 2241091131
Mr. Aristotelis Sarigiannides
Food And Beverage Manager
Elysium Resort And Spa
Kalithea Avenue 85100
Rhodes,Greece
Tel +30 2241045700
Languages
Greek
Native
English
Fluent
German
Intermediate
Timeline
Chef De Rang
Loren Ristorante/Food Fund International
01.2024 - Current
FOOD AND BEVERAGE MIT
Elysium Resort and Spa/Noble Gourmet Restaurant
04.2023 - 11.2023
FOOD AND BEVERAGE MIT
MEETING POINT HELLAS
03.2022 - 11.2022
FOOD RUNNER
Noble Gourmet Restaurant
09.2021 - 11.2021
WAITER
Meeting Point. Greece
05.2021 - 11.2021
FRONT OFFICE RECEPTIONIST
Rodos Palace Luxury Convention Resort. Rhodes
06.2019 - 11.2019
DIPLOMA - INTERNATIONAL HOSPITALITY AND TOURISM MANAGEMENT
Swiss Alpine Center
Bachelor's degree - INTERNATIONAL HOSPITALITY AND TOURISM MANAGEMENT
Cardiff Metropolitan University
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