SHAMSA AL HOSANI
Abu Dhabi
Summary
- Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Be part of a challenging position in a reputable organization to expand my learnings, knowledge, skills & expertise in Customer Service, Sales & Marketing strategies.
Overview
9
9
years of professional experience
Work History
Supervisor - Emiratization
Human Resources And Administration
04.2024 - Current
- Improved employees satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Supervisor- Consumer Line Operations
Abu Dhabi National Insurance
01.2023 - 03.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
INSURANCE EXECUTIVE
NATIONAL GENERAL INSURANCE
03.2019 - 12.2022
- Identifying sales opportunities for Motor Insurance and closing designated sales target.
Teller
Abu Dhabi Islamic Bank
05.2015 - 02.2016
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Education
High School -
Hunain Secondary school
Course of Conflict Managment
10.2023
Adaptability And Change Management
09.2023
Completing MS Excel Basic To Intermediate Level W
05.2023
Bachelor of Business Administration in Human Resource Management -
Emirates College of Technology
12.2022
Insurance Claims Handling Process. -
National General Insurance
02.2020
General Insurance (Arabic & English). -
National General Insurance
10.2019
Principles of Takaful. -
National General Insurance
08.2019
Course of Solution selling. -
Abu Dhabi Islamic Bank
05.2015
Course of Hospitality. -
Abu Dhabi Islamic Bank
05.2015
Course of Focus on the fight against money laundering in the United Arab Emirates. -
Abu Dhabi Islamic Bank
05.2015
Skills
Management Skills
Computer Skills
Keyboarding
Training and mentoring
Staff Management
Employee Motivation
Goal-Oriented
Languages
Arabic
English
Personal Information
- Place of Birth: Abu Dhabi
- Date of Birth: 11/27/94
- Gender: Female
- Nationality: UAE
- Marital Status: Single
Timeline
Supervisor - Emiratization
Human Resources And Administration
04.2024 - Current
Supervisor- Consumer Line Operations
Abu Dhabi National Insurance
01.2023 - 03.2024
INSURANCE EXECUTIVE
NATIONAL GENERAL INSURANCE
03.2019 - 12.2022
Teller
Abu Dhabi Islamic Bank
05.2015 - 02.2016
High School -
Hunain Secondary school
Course of Conflict Managment
Adaptability And Change Management
Completing MS Excel Basic To Intermediate Level W
Bachelor of Business Administration in Human Resource Management -
Emirates College of Technology
Insurance Claims Handling Process. -
National General Insurance
General Insurance (Arabic & English). -
National General Insurance
Principles of Takaful. -
National General Insurance
Course of Solution selling. -
Abu Dhabi Islamic Bank
Course of Hospitality. -
Abu Dhabi Islamic Bank
Course of Focus on the fight against money laundering in the United Arab Emirates. -
Abu Dhabi Islamic Bank
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