SHERYL DECANO

Posting and processing daily journal entries to ensure all financial business transactions are recorded in the system

• Manage physical count of the inventory, and report discrepancies from records
• Keep tracks of inventory movements and prepare the damage reports
• Keep records of weekly shipments (departure, arrivals, and transfers)
• File, maintain and distribute documents accurately and in accordance with company policy
• Maintain a weekly report for all Middle East customers' account receivables
• Review, verify and process the claims from all Middle East customers ensuring validity with complete documentation such as loss statement calculation, salvage invoice, shipping documents, destruction certificate, subrogation letter, etc
• Engaged in friendly conversation with customers to better uncover individual needs
• Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

• Ensure accurate and prompt communication with both Contract Logistics staff and Customers, liaising with transport companies and managing relevant documentation
• Manage and Organize Air & Sea Freight Import activities and status
• Monitor, communicate and manage supplier pre-alerts & documentation
• Manage Customs Clearance process including FIRS, Bill of Entry & any necessary customs clearance documentation
• Manage FIRS and Dubai Municipality Food Inspections
• File paperwork accordingly for QMS and audit purposes
• Track and monitor inbound shipments, verify packing lists and invoices and other documentation involving materials received from suppliers for delivery to client
• Update databases and other reporting tools to maintain visibility of shipment status
• Extraction of the Preparation Orders and prioritization of the preparation sequence
• Validate outbound deliveries and issue documents for the trucks
• Packing Management in & out (pallet balance by supplier and stores)
• To keep ongoing records for key account customer shipment status and resolve customs clearance issues in a timely manner in coordination with the customer
• Extract and issue specific reports related to the Logistics Activities and to ensure that the customer service complaint system is in place, followed and provides for accountability of errors
• Prepared and presented reports to management on logistics performance.

• Receive shipments and ensure both quality and quantity match with what is declared in the documents
• Trace, track, and expedite purchase processes
• Prepare and process shipping documents including application of COO via Dubai Chamber of Commerce
• Create and maintain contact with suppliers and customers to ensure timely delivery of goods
• Interact with third party logistics provider
• Maintain communication with warehouse staff to ensure proper working order
• Review bills, invoices and purchase orders for suppliers and clients and ensure that all payments are processed on time
• Negotiate with suppliers and get the best rate for shipping lines, transportation and packing materials prior stocks distribution to local market or rest of the world
• Ensure that the warehouse has sufficient space for incoming deliveries and that all items are properly numbered and tagged for import and export purposes
• Dispose of unserviceable or damaged items
• Ensure that FIRS through Dubai Municipality system are applied before distribution of stocks
• Manage logistics from supplier through to the customer
• Communicate with Transport Company on order status
• Handles office administration including document organizing and filling
• Assist the Marketing department for promoting the Company product and brand by attending Dubai Gulf Food Exhibition and Forums.

• Act as the main point of customer contact and manage liaison with suppliers and origin stations
• Provide shipment information to customers
• Liaison with different departments within the company to facilitate shipments
• Assist in tracking shipments and providing alternative information
• Provide transportation information and manage billing information
• Manage quality control by ensuring that all shipped orders are in working condition
• Taking care about import/export documentation of goods arriving and leaving at warehouse and ensuring both imports, export and warehouse team are receiving the right document before ETA/ETD of the shipments
• Double check MSDS details for goods under Hazardous from (inbound) and fill up DG FORM of goods going out (outbound) and pass necessary documentation
• Prepare Arrival Sheet Notice to warehouse or Sales order for shipment import or export via Warehouse Management System
• Ensure that proper information is declared when preparing the commercial invoice and packing list for the passing of Bill of entry, BL, COO, SASO, AWB's or any required documentation for import or export thru air, sea, or road (if needed)
• Ensure that proper documentation, certification, and approval are available in importing food products from ROW to GCC countries
• Manage monthly inventory report to update client about their stock's movement or transaction
• Prepare invoice and send it to the client indicating the cost involve per transaction and send it as per clients cut off.