- To be friendly with new face, traveling, learning new idea and share ideas, sports activities
SHREEKANT CHAUDHARY
RESTAURANTS AND BAR CAPTAIN
FUJAIRAH
Summary
Three years of experience in a supervisory role. Fantastic memory and presentation of daily specials and adept at upselling products. Organized with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Experienced with over five years of experience in food and beverage. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Restaurant Captain
Fujairah Rotana Resorts and Spa
Fujairah
12.2019 - Current
- Acted as manager on duty to field complaints and assure completion of day-to-day tasks.
- Kept waitstaff and front of house up to date about kitchen happenings and special reservations.
- Maintained cleanliness of overall dining room.
- Greeted guests, answered questions about menu selections and offered drink pairings.
- Took basic reservations and communicated with waitstaff and kitchen about special accommodations.
- Coached lower-level servers on tableside preparation, deboning and flambéing.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Displayed enthusiasm and promoted excellent service to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Increased sales significantly by upselling higher-end products to customers.
- Checked guests' identification before serving alcoholic beverages.
- Scheduled numerous reservations and managed seating arrangements.
Barista Shift Lead
La-brioche café
Al ain
03.2019 - 12.2019
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Controlled food costs and managed inventory.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Bar Captain
Pacific Regency Hotel Suites
Kuala lumpur
01.2018 - 12.2018
- Crafted special drink and cocktail menu items for seasonal offerings.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Determined business needs by acquiring client feedback for process improvements.
- Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Closed out cash register and prepared cashier report at close of business.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Bartender
Brussels Beer Café
Kuala Lampur
03.2016 - 01.2017
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights and weekends.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Food and Beverage Server
Ancasa Express Hotel
Kuala lampur
07.2015 - 03.2016
- Checked on guests throughout meal to attend to needs and provide great service.
- Greeted guests warmly to foster welcoming environment.
- Explained menu, food and beverage preparation and ingredients to safeguard against allergies.
- Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
- Offered specialty drinks, desserts and other premium items to maximize revenue.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Processed orders and sent to kitchen employees for preparation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked over daily IDs to verify ages and uphold liquor laws.
- Inspected dishes and utensils for cleanliness.
Education
Bachelor in Hotel Management - Hospitality
Berjaya University Collage
Malaysia 03.2015 - 04.2018
High School Diploma -
Shikshadeep Higher School
Nepal 06.2011 - 06.2013
Skills
- Cash handling expertise
Certification
- Certified in food safety and hygiene , Fujairah Roatan Resorts and Spa
Interests
Additional Information
- Reference upon needed.
- Declaration
I hereby declare that the above statements of my CV are correct and true to the best of my knowledge.
Timeline
- Training in Cost Controls and spoilage.
12-2021
- Certified in managing your careers, Fujairah Rotana Resorts and Spa
07-2021
- Certified in First aids
05-2021
- Certified in food safety and hygiene , Fujairah Roatan Resorts and Spa
01-2020
Restaurant Captain
Fujairah Rotana Resorts and Spa
12.2019 - Current
Barista Shift Lead
La-brioche café
03.2019 - 12.2019
Bar Captain
Pacific Regency Hotel Suites
01.2018 - 12.2018
Bartender
Brussels Beer Café
03.2016 - 01.2017
Food and Beverage Server
Ancasa Express Hotel
07.2015 - 03.2016
Bachelor in Hotel Management - Hospitality
Berjaya University Collage
03.2015 - 04.2018
High School Diploma -
Shikshadeep Higher School
06.2011 - 06.2013
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