Summary
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
SUBIN THOMAS

SUBIN THOMAS

DUBAI,UAE

Summary

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Work history

Training In The Front Office Food And Beverage

Casino Hotel Willigton Island Ernakulam
Ernakulam, India
  • Increased team productivity by taking diligent meeting minutes.
  • Ensured timely project completion for customer satisfaction.
  • Solved complex problems with effective teamwork and communication skills.
  • Conducted in-depth market research to understand consumer behaviour.

Food and beverage

Chakolas Pavilion Hotel And Convention Center
Ernakulam, India
  • Led daily briefings to communicate objectives clearly to all team members.
  • Designed promotional offers for attracting more customers during off-peak hours.
  • Collaborated closely with front-of-house staff, creating a seamless dining experience for patrons.
  • Devised seasonal menus featuring locally sourced ingredients for unique gastronomic delights.

Housekeeping team leader

Ramada Resort Kochi
kochi, India
  • Performed administrative duties such as shift scheduling and delegation of daily tasks efficiently.
  • Exhibited strong leadership skills whilst managing diverse group of individuals.
  • Promoted a positive work environment through open communication channels leading to increased staff morale.
  • Ensured pristine conditions throughout hotel by supervising daily cleaning tasks.

Education

SSLC -

St.Stephen's High school Pathanapuram
Pathanapuram/India
03.2020 - 03.2020

Plus Two -

Gov.Higher Secondary School
Kalanjoor/India

Diploma In Hotel Management And Catering Science -

Depaul Institute Of Management Development
kochi/india

Skills

  • High standards maintenance
  • Customer satisfaction orientation
  • Positive attitude promotion
  • Time efficiency management
  • Clothing care expertise
  • Sanitation techniques
  • Maintenance task knowledge
  • Health and Safety Compliance
  • First Aid
  • Attention to Detail
  • Training and Development
  • Chemical safety
  • Waste management
  • Housekeeping inspections
  • Housekeeping staff training
  • Deep cleaning
  • Mopping and buffing floors
  • Housekeeping supply management
  • Laundry management
  • Housekeeping cost reduction methods
  • Housekeeping performance evaluation
  • Detailed cleaning product knowledge
  • Chemical storage
  • Eye for detail
  • Housekeeping operations
  • Client care and service
  • Resource allocation
  • Facilities maintenance

Languages

English
Elementary
Hindi
Elementary
Malayalam
Intermediate
Tamil
Intermediate

Affiliations

  • cooking,traveling,fishing, sports

Timeline

SSLC -

St.Stephen's High school Pathanapuram
03.2020 - 03.2020

Training In The Front Office Food And Beverage

Casino Hotel Willigton Island Ernakulam

Food and beverage

Chakolas Pavilion Hotel And Convention Center

Housekeeping team leader

Ramada Resort Kochi

Plus Two -

Gov.Higher Secondary School

Diploma In Hotel Management And Catering Science -

Depaul Institute Of Management Development

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SUBIN THOMAS