Thomas Kenaw
Abu Dhabi
Summary
Polished and professional store supervisor with proven skills in driving substantial sales. Successful at building niche store environments and stellar market reputation. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Customer-focused professional with successful +10 years’ career in sales sector.
Overview
11
11
years of professional experience
Work History
Store supervisor
Nespresso Perfetto Trading
Abu Dhabi
2018.11 - 2024.05
- Ensure Store Standards Are Maintained at All Times, supporting with in store Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment
- Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, keeping the Customer in Mind
- Contribute to Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell
- Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standard
- Handle cash register and transactions with the customers in an effective and accurate manner as required.
Senior Sales Staff
River Woods Mostafawi Group
Abu Dhabi
2015.02 - 2018.09
- Assisting and providing good customer service
- Make weekly duty schedule for all staff
- Handling the cash counter
- Maintaining the store standard
- Stock room management
- Merchandising of stocks.
Sales staff
Zara Dubai Holding Group
Abu Dhabi
2013.02 - 2015.01
- Welcoming customers and assisting them
- Handling the delivery receiving opening & fixing
- Successfully met and exceeded in-stores sales targets
- Established and maintained strong relations with clients
- Ensured proper merchandise of products and managed housekeeping in the showroom.
Education
Skills
- Customer service
- Inspiring leadership
- Operations management
- POS operation
- Excel expertise
- Customer report
- Office 365 proficient
- Target-driven
- UAE driving license
References
Mr. Msallam saka Amini, Shop manager, Abu Dhabi, msallamamini@gmail.com, +971552530976
Timeline
Store supervisor
Nespresso Perfetto Trading
2018.11 - 2024.05
Senior Sales Staff
River Woods Mostafawi Group
2015.02 - 2018.09
Sales staff
Zara Dubai Holding Group
2013.02 - 2015.01
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