VIJAYLAXMI Sindagi
Dubai
Summary
Insurance Underwriter for Motor Insurance. Gifted in evaluating risk and loss potentials and developing information for new and renewal policies. Team-oriented with success in building relationships with brokers and sales agents to achieve business goals.
Excited to launch career in underwriting. Hands-on training in risk management, data analysis and underwriting process and procedures. Highly organized to handle large workloads. Hardworking individual with overall 19 years of experience in sales, customers service, debt collector and Underwriter.
Excellent reputation for resolving problems and improving customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
INSURANCE UNDERWRITER FOR MOTOR
Liva Insurance Formaley Kow As RSA INSURANCE
10.2021 - Current
- Handling both inbound, outbound calls and Emails n daily basis.
- Conduct risk assessments of the company’s motor insurance portfolio, analyze data on claims, premiums, and other factors to identify trends and risks
- Make sure to build and maintain relationships with brokers, and other partners in the insurance industry to promote the company’s motor insurance products and services.
- Determine the pricing of motor insurance products by using your actuarial skills, considering factors such as the likelihood of claims, the cost of claims, and the level of risk associated with different types of driver's and vehicles.
- Handle special Inbox for key brokers like Gargash and Earnest Insurance brokers with fastest approvals for the quotes refereed to make sure that the deals are closed faster with Liva Insurance.
- Handle AML process for faster approvals for the dealership deals after making sure that client profile is clear.
INSURANCE ADVISOR FOR MOTOR
AFIA INSURANCE BROKER SERVICES
09.2019 - 05.2021
- Creating comparison quotations for the New Business and Renewal Clients to make sure that the clients are offered best deals with insurance and assist with the vehicle registration.
- Negotiating with the underwriters to offer best premium and discounts
- Creating daily and monthly MIS reports
- Do wow calls and follows up to check with the clients for renewal dates and close the deal ASAP.
- Do follow ups with the clients regularly to make sure that we haven't missed taking the insurance and register the vehicle.
- Make sure that I have meet my monthly targets and super exceeded that target and help fellow colleagues to meet their targets by motivating them to meet the monthly targets.
DEBT COLLECTOR FOR Du AND FIRST ABU DHABI BANK
SUTHERLAND GLOBAL SERVICES
10.2016 - 11.2017
- Negotiating payments while continuing to build a positive relationship with customers
- Performed Telephone contact with customers according to guidelines and standards to ensure payment
- Managed collection efforts with a high level of persuasiveness and professionalism
- Maintained positive customer relationship and minimize bad debt exposure.
- Collection of assigned accounts within a set of period of time.
- Advise clients on payment alternatives,negotiating payment plans and effectively and consistently responding to any and all inquiries.
DIRECT SALES AND UPGRADES
TECH MAHINDRA BUSINESS SERVICES
02.2009 - 07.2016
- Acquisition of new business for the company
- Tele-acquisition of customers to sign up for mobile phone contracts with Vodafone
- Up selling of products in terms of insurance and mobile phones
- Inbound/outbound process to migrate existing customer base from crazy Jones to Vodafone base.
RETENTIONS AND TECHNICAL SUPPORT
TECH MAHINDRA BUSINESS SERVICES
02.2009 - 07.2016
- Retain existing customer base who are looking to move out to competitor telecom
- Provide online technical assistance to customers based in Australia
- Help customers with query related to mobile settings, features & facing issue with any handset
- Special queue called as Welcome Tech wherein we welcome customers who join 3 Service Provider.
SENIOR SYSTEM OPERATIONS SPECIALIST
IBM INDIA PVT LTD
12.2006 - 08.2008
- Handled the project called Diageo where IBM provides IT infrastructure and application solutions to Diageo
- Handling post implementation activities for various Global clients like MICHELLEN, ACE, O2, BUSINESS CONTROL, TARGET, Global Voice Infrastructure etc
- Server Activation & De-activation as per requirement of the clients.
SENIOR TECHNICAL SUPPORT EXECUTIVE FOR UK BASED ISP (AOL)
HTMT (FORMERLY KNOWN AS IMMACULATE INTERACTIONS)
11.2004 - 12.2006
- Retain existing customer base who are looking to move out to competitor telecom
- Provide online technical assistance to customers based in Australia
- Coordination with clients regarding the new update on daily basis
- Consolidation of final reports and mailing to concerned heads
- Preparing Weekly / Monthly Reports.
Education
MASTERS IN DIGITAL MARKETING -
DSIM
01.2018
B.SC IN ELECTRONICS -
UNIVERSITY OF DHARWARD
01.2002
Skills
- POSSESS FLEXIBILITY IN ADAPTING TO CHANGES
- SELF-CONFIDENCE, DEDICATION TOWARDS WORK
- DESIRE TO LEARN AND ADOPT THE LATEST DEVELOPMENTS
- GOOD COMMUNICATIONS SKILLS
- MULTITASKING WITH APPLICATIONS
- Good Telephone Etiquette
Certification
- CERTIFICATION IN GOOGLE ADWORDS
- SOCIAL MEDIA MARKETING
- SEO BASICS
- GOOGLE ANALYTICS BASICS
Personal Information
Title: INSURANCE ADVISOR & CUSTOMER SERVICE
Awards
- TOP SELLER IN SALES
- WON AWARDS FOR BEST FCR
- BEST COLLECTOR
Hobbies and Interests
- CULINARY EXPLOITS
- MUSIC
- TRAVELLING
- SHOPPING
- MOVIES
Timeline
INSURANCE UNDERWRITER FOR MOTOR
Liva Insurance Formaley Kow As RSA INSURANCE
10.2021 - Current
INSURANCE ADVISOR FOR MOTOR
AFIA INSURANCE BROKER SERVICES
09.2019 - 05.2021
DEBT COLLECTOR FOR Du AND FIRST ABU DHABI BANK
SUTHERLAND GLOBAL SERVICES
10.2016 - 11.2017
DIRECT SALES AND UPGRADES
TECH MAHINDRA BUSINESS SERVICES
02.2009 - 07.2016
RETENTIONS AND TECHNICAL SUPPORT
TECH MAHINDRA BUSINESS SERVICES
02.2009 - 07.2016
SENIOR SYSTEM OPERATIONS SPECIALIST
IBM INDIA PVT LTD
12.2006 - 08.2008
SENIOR TECHNICAL SUPPORT EXECUTIVE FOR UK BASED ISP (AOL)
HTMT (FORMERLY KNOWN AS IMMACULATE INTERACTIONS)
11.2004 - 12.2006
MASTERS IN DIGITAL MARKETING -
DSIM
B.SC IN ELECTRONICS -
UNIVERSITY OF DHARWARD
- CERTIFICATION IN GOOGLE ADWORDS
- SOCIAL MEDIA MARKETING
- SEO BASICS
- GOOGLE ANALYTICS BASICS
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