Experienced food and beverage assistant with a strong background in the industry. Contributes to smooth daily operations and ensures top-notch customer satisfaction. Skilled in communication and multitasking. Consistently upholds a clean and organized work environment to enhance efficiency and professionalism.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Stock Controller
Al Tayer Group - Harvey Nichols
10.2017 - Current
Responsible in receiving, inspecting, storing and issuing merchandise for use inside the shop
Organizes efficiently the warehouse by types and garments
Ensures all merchandise is in good condition by matching the pricing list to the merchandise (checking damages and missing merchandise)
Ensuring the stock room is always arranged in an easily accessible manner
Preparing store transfer in and out
Responsible in replenishing merchandise in the shop and providing correct sizes to customers
Assisting visual merchandise in changing window dressing
Managing negative stock on hand report investigating the items for adjustments
Investigating missing items, discrepancies and losses
Tracked stock availability levels to drive sales and team performance
Ability to assist customer needs on the floor.
Managed inventory levels through regular audits and cycle counts, ensuring accurate stock availability for key merchandise.
Trained new staff on best practices for stock management and inventory control systems, fostering a knowledgeable team environment.
Monitored compliance with health and safety regulations related to stock handling and storage procedures, ensuring a safe working environment.
Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
Food and Beverage Assistant
Al Tayer Group Ocean Basket
10.2013 - 09.2017
Assisted in daily operations by setting up dining areas and ensuring cleanliness standards were upheld.
Provided exceptional customer service by promptly addressing guest inquiries and resolving issues to enhance dining experiences.
Monitored food safety practices, including proper storage temperatures and sanitation procedures, to maintain compliance with health regulations.
Trained new staff on menu offerings, service protocols, and operational procedures to ensure consistency in service delivery.
Managed inventory levels of food and beverage supplies, placing orders as necessary to prevent shortages during peak times.
Maintained knowledge of menu items, ingredients, and allergens to provide accurate information to guests and support informed choices.
Utilized strong communication skills to relay customer needs clearly between front-of-house staff and the kitchen team.