Basma Hussain Yousif Al-Ansari

Dubai ,UAE

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

years of professional experience

years of post-secondary education

Work History

Contract specialist

Emirates Transport

Dubai , UAE

02.2014 - Current

Provided exceptional customer service to a diverse clientele even in high-stress environments.
Conducted vulnerability assessments on a bi-monthly basis and produced countermeasures when issues arose.
Implemented all critical information into the agency's database on a daily basis and maintained confidentiality so that information remained secure.
Examined records and business information for investment advisors for the State Auditor's Office to ensure that they met government regulations.
Managed 200 contract renewals and expiry of contracts based on termination dates.
Recruited, developed and motivated new hires, expertly building and managing a team of 10 staff.
Read wills and other legal documents to understand individual and religious wishes related to handling of bodies.
Completed toxicology exams and investigations on bodies to gather additional evidence for analysis.
Communicated with families and next of kin to assist in cause of death investigations.
Summarised complex contractual issues for stakeholders, developing creative solutions to mitigate contractual risks.
Liaised and coordinated with internal and external stakeholders to ensure contractual arrangements were effectively executed, swiftly identifying and implementing remedies as needed.

Administrative assistant

Dubai Municipality

Dubai , UAE

12.2005 - 01.2014

Maintained office files in both electronic and hard copies.
Displayed strong customer service skills with professional telephone manner to resolve customer enquiries.
Streamlined operations by organising files and documents to implement improved workflow and organisation.
Standardised department filing system to increase efficiency.
Welcomed guests and clients in upbeat and friendly manner.
Improved office efficiency by managing client correspondence, record tracking and data communications.
Improved current filing system by moving to cloud-based storage solution.
Received and screened high-volume internal and external communications, including calls, email and mail.
Responded to telephone enquiries from clients, vendors and members of public.
Verified documents and associated records to catch and resolve discrepancies.
Organised client events and conferences.
Wrote reports and correspondence from dictation and handwritten notes.
Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
Answered inquiries concerning standardised policies, procedures and regulations.

Accountant

Sharjah International Airport

Sharjah , UAE

08.2002 - 12.2004

Reconciled accounts from income and expense data to net worth and assets.
Analysed monthly reporting to reconcile production operations and general ledger.
Maintained integrity of general ledger, including chart of accounts.

Education

Bachelor of Laws - LLB -

Al Falah University , Dubai

01.2015 - 05.2019

Skills

Fact-finding and investigations
Reporting and documentation
Database and user interface software
High-value project management

Recruitment processes
Strategic decision-making
Contract variations
Contract database management

Languages

English

Advanced

Accomplishments

Dubai Municipality
Research in local and federal judicial systems
Writing correspondence and drafting legal documents
Second Place - Intellectual Property Award
Member of The Emirates Lawyers Association
Supervise the process of appending the contracts that are prepared and approved with the required and specific documents for each contract to ensure that allcontract requirements are completed according to the Authority's policies and approved government policies
IC3 - International Computer Core Certificate
CAC - Strategic Planning
Leadership and Intrepranuership Award
Teamwork Communication and communication skills
Training workshop (the new Emirati arbitration law)
Skills
Search the legal concepts and see the provisions and regulations and legislation
Mastering the art of legal interpretation
Planning and time management
Computer and applications
Knowledge of the legal and legislative aspects
Attending the experience course in maritime disputes (basics of preparing reports in related cases)
Legal aspects of administrative investigations and the imposition of penalties
Legal advice, Contracts Specialist- Emirates Transport
Obtaining a lawyer's license from the Ministry of Justice
Roles and Responsibilities
Other Past Experience
Technical and behavioural competencies
Act as the main contact between the project team, business unit and legal unit, ensuring that all legal and contractual matters are dealt with efficiently andpromptly
He communicates with the legal authority approved by the sector in order to follow up on the process of signing contracts and in order to ensure that theprocedures are proceeding properly
Reviews and manages the contractual obligations of the parties and provides continuous review to ensure that all terms and conditions are met
Certifications and Acheivements
Lawyer Training Course Batch 96
Academic Qualifications
Regular review of change notices, following up on their approval procedures, attaching them to the contract, responding to observations, and coordinating withthe concerned departments to prepare responses.