Jonathan HEYNIKE
Dubai
Summary
I am a positive and empathetic person who is quick to learn and enjoys helping others. I have almost ten years of experience in the hospitality industry including my most recent year spent in a five star service environment here in Dubai.
I have always been drawn to people and creating memorable moments where they can relax and enjoy their life.
Overview
18
18
years of professional experience
Work History
Junior Mixologist
Pierchic, Jumeirah International LLC
09.2022 - Current
- Serving wine and creating exceptional cocktails in an award winning five-star restaurant.
- Creating memorable experiences for our guests and anticipating all of their needs.
- Ensuring all proper documentation is in order to comply with Dubai Health Authority standards and practices.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
Consultant
Sip Exclusive
01.2021 - 06.2022
- Consulting for the bar and restaurant industry.
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Bartender & Assistant Manager
Stones Observatory
01.2015 - 01.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Cocktail Bartender
Shimmy Beach Club
12.2017 - 03.2018
- Preparing and presenting world class cocktails to VIP guests.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Sales Consultant
Massmart
01.2006 - 01.2014
- Engaged with customers to understand their needs and recommend relevant products and services.
- Stayed knowledgeable on all the latest products, innovations and technological advancements in electronics through continuous training.
- Maximized customer retention by resolving issues quickly.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering long term relationships with key customers.
Education
Bachelor of Science - Electrical And Computer Engineering
University of Cape
Cape Town, South Africa01.2017
Matric - IEB National Senior -
Parklands College
Cape Town, South Africa12.2004
Skills
- Food and Beverage Service
- Presentations and Meetings
- Verbal and Written Communication
- Guest Satisfaction
- Critical Thinking
- Issue Resolution
Additional Information
- Valid Passport until 2028
- Eirates ID
- Valid Drivers Licence
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Advanced (C1)
Timeline
Junior Mixologist
Pierchic, Jumeirah International LLC
09.2022 - Current
Consultant
Sip Exclusive
01.2021 - 06.2022
Cocktail Bartender
Shimmy Beach Club
12.2017 - 03.2018
Bartender & Assistant Manager
Stones Observatory
01.2015 - 01.2021
Sales Consultant
Massmart
01.2006 - 01.2014
Bachelor of Science - Electrical And Computer Engineering
University of Cape
Matric - IEB National Senior -
Parklands College
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