Koranteng Samuel
Dubai
Summary
Proven track record in enhancing guest and client satisfaction, notably with One&Only One Za'abeel, by excelling in personal hygiene assistance and floor cleaning. Demonstrated ability to lift heavy items and collaborate effectively with teams, ensuring top-notch care and support. Achieved significant improvements in health and well-being through dedicated care plan implementation and effective communication
Overview
9
9
years of professional experience
Work History
Housekeeper
One&Only One Za'abeel
10.2023 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in timely manner.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Completed special housekeeping actions such as turning mattresses on set schedule.
Housekeeping Supervisor
Ejadah Asset Management Group
12.2021 - 09.2023
- Supervised team of 15 housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Adhered to safety protocols by enforcing proper equipment usage.
Home Care Support
Asabea Sarah (My Grandma)
08.2015 - 03.2017
- Improved client satisfaction by providing personalized home care support and addressing individual needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
High School Diploma -
Suhum Presbyterian Senior High School
Suhum, Ghana05.2015
Skills
- Heavy Lifting up to 50kg
- Excellent oral and written communication
- Dependability
- Compassionate Caregiving
- Relationship Building
- Honesty
- Professional and Courteous
- Guest Request Response
- Ghanaian Driver's License
- Housekeeping tasks
- Punctuality
Timeline
Housekeeper
One&Only One Za'abeel
10.2023 - Current
Housekeeping Supervisor
Ejadah Asset Management Group
12.2021 - 09.2023
Home Care Support
Asabea Sarah (My Grandma)
08.2015 - 03.2017
High School Diploma -
Suhum Presbyterian Senior High School
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