Nithyanand Abhimanyu
Abu Dhabi
Summary
Results-driven Hospitality Professional with nine years of experience in luxury hotel environments across UAE and India. Proficient in guest services, concierge operations, and transportation coordination, ensuring seamless support for diverse guest needs. Strong organizational skills demonstrated through effective management of multiple priorities in fast-paced settings.
Overview
11
11
years of professional experience
Work History
Guest Arrival Expert
Marriott Hotel Downtown & Executive Apartments
03.2019 - Current
- Welcome guests and manage luggage handling, storage, and deliveries
- Handle transportation and excursion arrangements
- Provide hotel and local area information
- Support business center requests and guest inquiries
- Completed cross-training in Finance as a Receiving Clerk
AYS Runner / Bellman
Lapita, Dubai Parks and Resorts – Autograph Collection
11.2017 - 02.2019
- Managed luggage, deliveries, and storage for guests
- Coordinated transportation and excursions
- Offered information about facilities and the surrounding area
- Completed cross-training as a Concierge Agent
Bell Captain
Intercontinental, The Grand Mumbai
08.2014 - 09.2017
- Supervised concierge operations and supported the Chief Concierge
- Arranged transportation and handled reservation-related requests
- Assisted with airline ticket confirmations and documents
- Arranged tours and sightseeing activities
- Managed lost luggage cases and coordinated with airport teams
Education
Madurai Kamaraj University
Madurai, Tamil Nadu, IndiaHigh School Diploma -
St.Xavier High School
TirunelveliSkills
- Concierge support expertise
- Transportation planning expertise
- Proficient in Opera hotel system
- Proficient in Microsoft Word
- Expertise in Marriott's GXP and Empower systems
- Birchstreet system proficiency
- Effective communication skills
- Collaborative teamwork
- Positive interpersonal skills
- Service excellence
- Analytical problem-solving
- Effective time management
- Adaptable to change
References
Available on request.
Languages
English (Advanced)
Hindi (Advanced)
Marathi (Intermediate)
Tamil (Intermediate)
Timeline
Guest Arrival Expert
Marriott Hotel Downtown & Executive Apartments
03.2019 - Current
AYS Runner / Bellman
Lapita, Dubai Parks and Resorts – Autograph Collection
11.2017 - 02.2019
Bell Captain
Intercontinental, The Grand Mumbai
08.2014 - 09.2017
Madurai Kamaraj University
High School Diploma -
St.Xavier High School