Sana Duishenbekova
Dubai
Summary
Friendly and professional hospitality specialist with strong customer service skills. Experienced in working with international guests and creating positive experiences in luxury environments. Known for teamwork, adaptability, and maintaining high service standards in every situation.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
SUPERVISOR
Jimmy Choo, (Luxury Brand) Dubai Mall
01.2024 - Current
- Managed daily store operations, supporting a diverse team to enhance performance and efficiency. Assisted in maintaining luxury retail standards to provide exceptional customer experiences. Helped manage high-profile and VIP clientele with discretion and professionalism.
SENIOR SALES ASSOCIATE
Jimmy Choo, (Luxury Brand) Dubai Mall
01.2020 - 01.2024
- Adaptable and motivated Senior Sales Associate with strong teamwork and excellent customer service skills, experienced in luxury retail and multicultural environments.
SALES ASSOCIATE
Levant Jewellery (Luxury Brand) – Dubai Mall
2018 - 01.2020
Assisted clients with luxury service and personalized attention.
Ensured customer satisfaction through friendly and professional communication.
Built strong client relationships and promoted high-value products with care and trust.
Guest Services Executive – Butler
Burj Al Arab
01.2015 - 01.2018
- Achieved high levels of guest satisfaction through friendly and professional service. Supported team initiatives to create memorable guest experiences. Demonstrated flexibility and calmness in challenging situations.
Education
Bachelor's Degree - Chinese Language and Literature
Kyrgyz National University of Jusup Balasagyn
Skills
- Excellent Customer Service and Guest Care
Strong Teamwork and Cooperation
Adaptability in Multicultural Environments
Effective Communication
Professional Grooming and Presentation
Positive and Friendly Attitude
Attention to Detail
Certification
- Awarded 5 certificates from Jimmy Choo (2020–2025) for exceptional customer service, service excellence, and Employee of the Month recognition.
MULTILANGUAGE
English
Chinese (Mandarin)
Russian
Kyrgyz
Timeline
SUPERVISOR
Jimmy Choo, (Luxury Brand) Dubai Mall
01.2024 - Current
SENIOR SALES ASSOCIATE
Jimmy Choo, (Luxury Brand) Dubai Mall
01.2020 - 01.2024
Guest Services Executive – Butler
Burj Al Arab
01.2015 - 01.2018
Bachelor's Degree - Chinese Language and Literature
Kyrgyz National University of Jusup Balasagyn
SALES ASSOCIATE
Levant Jewellery (Luxury Brand) – Dubai Mall
2018 - 01.2020